KYC Quality Control Specialist, Financial Crime, Chase UK

JP Morgan

Location: Midlothian

Job Type: Full time


JPMorgan Chase & Co. is expanding its consumer business by launching a new digital bank in the UK. We are working to build a best-in-class Financial Crime (FinCrime) Operations function in Edinburgh as we embark on this exciting chapter in the continued growth of our UK business.

Part of the FinCrime Operations Team, the KYC QC team is primarily responsible for performing end to end quality reviews of KYC profiles to ensure compliance with corporate and local regulatory standards for new clients, incremental new business, periodic reviews and remediation of existing relationships.

Reporting to the KYC QC Team Lead, the KYC QC Specialist is responsible for the timely review of KYC records and partner with the KYC Specialists to remediate any findings. They will work with key stakeholders in Compliance, engaging with Corporate KYC Quality Assurance Team and GFCC Review Teams to ensure policy adherence.

  1. Key Responsibilities

  • Perform end to end quality review of KYC profiles for accuracy, completeness and validity, ensuring that the KYC records adhere to JP Morgan standards for KYC and regulatory requirements
  • Maintain a globally agreed quality pass rate for records sampled by the Quality Assurance Team
  • Manage personal workload and priority items, and ensure timely escalation of key risks/issues to management
  • Keep informed of and apply any changes to processes, procedures and regulatory change
  • Develop strong partnerships with key stakeholders, proactively build and maintain relationships across the firm
  • Identify and execute process improvements and provide Subject Matter Expert support on key process and technology initiatives

Essential Experience/Skills

  • Experience of working in the financial sector – retail experience a plus
  • Previous work experience in any of the following areas or similar: KYC / AML / Compliance / Audit / Regulation / Risk & Controls
  • Strong verbal and written communication skills with ability to influence others
  • Excellent analytical and research skills, detail oriented.
  • Ability to deep-dive and investigate issues to reach a successful resolution to applicable parties
  • Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks
  • Quality-focused work ethic with a strong controls mind-set
  • Able to demonstrate flexibility and operate in a changeable environment
  • Proactive and accountable
  • Successful relationship builder
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