CIB Central Controls Office – Program Manager – Associate

JP Morgan

Location: Dorset

Job Type: Full time


The most difficult thing is the decision to act, the rest is merely tenacity.
- Amelia Earhart

Key Responsibilities:

  • Program Management of deliverables within the CIB Controls program:
    • Work with stakeholders to define scope, benefits, deliverables and timeline
    • Document deliverable plan and execute against this, delivering to time, cost and quality
    • Develop requirements, document test plans and execute testing
    • Communication with key stakeholders, including implementation plans and training
    • Work closely with Technology to refine requirements, prioritise work, and oversee delivery of system releases.
  • Managing Controls working groups and supporting the steering committee
  • Proactively identify and resolve barriers, risks and interdependencies
  • Identify and communicate control gaps, risks, proposed improvements
  • Drive progress through effective escalation of issues and concerns.

Key Skills/Qualifications:

  • Experience of working in a program environment, with the ability to shape and deliver projects with technology partners, preferably within an Agile environment
  • Experience of business analysis including requirements management, test management
  • Strong technical skills including data manipulation and advanced Excel user
  • Experience in Financial Services, Operational Risk Management, Control Oversight and/or similar role
  • Strong communication and collaborative skills and demonstrated ability to work across functions and balance the needs of multiple stakeholder groups
  • Strong presentation skills including generating presentations, project scorecards, and executive communications
  • Creative and innovative problem solver, ability to communicate new ideas, and inspire support
Knowledge of CIB products (Markets, Banking, Investor Services) preferable
You’ve got this!