Product Manager - Risk & Controls

JP Morgan

Location: Glasgow City

Job Type: Full time


The most difficult thing is the decision to act, the rest is merely tenacity.
- Amelia Earhart

Located in the heart of Glasgow City Centre, our Glasgow Technology Centre is one of 2 strategic, pure technology hubs globally at JP Morgan. Our opportunities offer the chance to work on interesting challenges and projects, with what are truly cutting-edge technologies.

This opportunity is for a Product Manager within the Cybersecurity and Tech Controls (CTC), Governance, Risk, and Controls (GRC) area. You will be joining a Product team delivering high quality and timely solutions in the GRC Product Line.

You will be working in a highly interactive environment with feature teams practicing full Agile SCRUM methodology to deliver a strategic, flexible, and scalable platform providing a consistent way to measure overall application control health and enable regular communication of technology risk to Business Control Managers. Business process flows and data flows supported by the Product are cross-product and cross-functional and you will play an integral role developing solutions that are well-defined and well-integrated throughout the E2E journey in the ecosystem.

In partnership with the Product Owner you will be required to:

  • Interact with users and stakeholders to gather, prioritize, and document requirements.
  • Conduct user interviews, prepare designs, and translate the user requirements into valuable business outcomes.
  • Ensure the backlog of user stories is ordered, well documented with mock-ups as needed.
  • Manage the product deliverables against aggressive stakeholder commitments and deadlines, removing blockers to progress product development.
  • Maintain effective relationships with users, sponsors, stakeholders, and key partners, managing their expectations.
  • Coordinate UAT sessions and sign off with users. Validate the ‘acceptance criteria’ & results in UAT, raising critical bugs as a matter of urgency.
  • Support product releases prior to, during, and post deployment.
  • Attend all SCRUM ceremonies and ensure preparedness to avoid development delays.
  • Train users on the tooling solution and ensure training documentation is kept evergreen.

What skills are required for this role?

  • Experience of the Agile / SCRUM methodology, knowledge of Jira / Confluence is a plus.
  • Experience writing user stories and user journeys.
  • Experience with user acceptance testing (UAT).
  • Experience designing QlikSense dashboards is a plus.
  • Regulatory and Technology Risk and Controls knowledge is a plus.

What attributes do you need to bring?

  • Analytical skills and attention to detail in written documentation.
  • Ability to build partnerships and work in a collaborative team environment.
  • Self-motivated, driven to learn and to achieve targets and deliverables.
  • Strong organizational skills and time management.
  • Strong communication and presentation skills.
  • Creative problem solver, capable of developing innovative and differentiated solutions.
You’ve got this!