EMEA Leadership Edge Training Facilitator - VP - London/Bournemouth

JP Morgan

Location: Greater London

Job Type: Full time


Show that gap who’s boss!
Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
*LinkedIn Talent Solutions Gender Insights Report 2019

This position will report to the Head of EMEA Leadership Edge Faculty and will be located in either London or Bournemouth. The role will predominately be comprised of Leadership Edge program delivery (in-person and virtual), with the provision of ad-hoc support across other Leadership Edge disciplines, including Relationship Management and Design.


  • Complete internal certification process for Leadership Edge Leadership programs (labs)
  • Facilitate in-person and virtual Leadership Edge programs, to all levels, of up to 35 participants
  • Manage the in-person and virtual learning environment and deliver all phases of a cohort experience, across the entire learning journey for all participants
  • Partner with Leadership Edge Learning Solutions and Design Teams to ensure the effectiveness of our programs
  • Partner closely with Program Managers to ensure effective coordination and outstanding participant experience
  • Partner with designated hub locations and/or leaders, leveraging Leadership Edge Collateral, to develop and deliver on strategic learning programs, initiatives and events for leaders within the location
  • Gather/present insights on the opportunities, challenges and needs of our clients to help inform decision making

Required Skills

  • Previous facilitation experience on the topic of Leadership and Management (or related experience)
  • Ability to deliver a consistently excellent learning experience up to 5 days a week in a fast-paced environment
  • Ability to demonstrate key facilitation capabilities:
    • Presence: Projects, demonstrates caring, understanding, and adjusts style
    • Assessment: Assesses needs, plans and prepares, customizes, and learns
    • Communication: Gives instructions, asks questions, actively listens, and processes information
    • Control: Prioritizes diversity, equity, and inclusion, creates a productive and safe environment, manages pace, timing, and conflict
    • Consistency: Focuses group, opens and closes sessions consistently
    • Partnership and Teamwork: Demonstrates responsibility, emotional intelligence, and relationship building through effective partnership
  • Ability to successfully facilitate a learning session on a management topic as a part of the selection process
  • Confidence, professionalism, and executive presence in front of senior management audiences
  • Experience in working effectively in a multicultural and international environment
  • Commitment to continuous learning and upskilling for self-improvement
  • Accommodate some domestic travel as needed
  • Ability to leverage data to anticipate needs and proactively provide recommendations and/or opinion on behalf of both Leadership Edge and internal clients

Beneficial but not essential

  • Professional certifications or demonstrate knowledge, implementation and coaching of various psychometric tools a plus (Emotional Intelligence 2.0, Strengths Finder, Situational Leadership II, Thomas-Kilmann Conflict Indicator, DISC, GROW coaching, Interpersonal Leadership Styles, etc.)
  • Previous experience managing and leading teams
  • Proficiency in virtual participant engagement, able to set–up, facilitate and close out classes using virtual platforms (including Zoom, Adobe) trouble shoot technology issues and utilize full functionality of the platform
  • Learning needs analysis
  • Knowledge of the financial services industry
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