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JP Morgan

Location: Dorset

Job Type: Full time


The Digital & Platform Services Organization is responsible for understanding current state client on-boarding processes, while employing design principles to address targeted pain points. The Digital & Platform Services CDD Product team are responsible for the systemic delivery of strategic end state programs, to improve the overall client on-boarding experience.

The CDD Product delivery team is looking for a Senior Associate (602) level candidate, who will join as a CDD Business Analyst. For this role, the ideal candidate must be an experienced and execution driven individual, who has the ability & acumen to manage a dynamic delivery schedule, on a month to month basis. The position requires an individual who has the ability to translate complex business issues & requests into comprehensible requirements, for functional delivery. The candidate’s main system of entry will be CDD, the central processing platform for KYC operations


  • Responsible for the execution of projects within the CDD application, utilizing Agile project delivery methodologies
  • Experienced user of JIRA and delivering business solutions via the creation of related user EPICS and Stories
  • Identify, assess, and articulate near-term business needs, advise businesses on options, risks, and costs of technology solutions versus benefits
  • Proactively communicate requirements/priorities and project status to key stakeholders; solicit feedback and obtain sign-off on project documentation.
  • Effectively translate business requirements into value-added, comprehensive solutions that will feed into test plans using appropriate processes, procedures and technology
  • Manage the implementation of new functionality through training sessions, demos, that will contribute to training material development
  • Managing the monthly delivery cycle for CDD items, including associated daily JIRA hygiene elements of the CDD EPICS/ Stories
  • Ensuring all appropriate status updates/ standards are applied within JIRA across BoW items
  • Responsible for the successful delivery of monthly prioritized product items, including defect resolution
  • Ensuring blockers are appropriately managed, resolved and escalated, where required
  • Providing regular status updates to Product Owner, Product teams and related partners


  • Experienced Business Analyst working within an Agile Technology/ Product delivery environment, preferable within a transformation group
  • Practical application of Agile & Waterfall methods in real-time scenarios
  • Deep understanding & practical experience of JIRA, including EPIC creation/ Story writing/ Status management/ Dashboard reporting
  • Technology/ Process release management experience essential
  • Defect identification/ management/ resolution skills needed for legacy, in-flight & post-release issues identified
  • Ability to manage dynamic and detailed delivery schedules, including daily book of work management
  • Highly energetic self-starter with a focus on obtaining results
  • Excellent verbal & written communication skills; able to present effectively
  • Ability to lead and influence varied stakeholder groups & situations, in order to progress initiatives
  • Ability to communicate effectively across many levels of the organization, including synthesizing key messages for senior management
  • Ability to multi-task, work under tight deadlines, and quickly adjust/ make tactical choices to changing priorities