CIB Operations - Client Account Services Change & Strategy Project Manager - Vice President - London

JP Morgan

Location: Greater London

Job Type: Full time


We are seeking a highly motivated and experienced project manager who can manage the Client Account Services (CAS) Automation program book of work and manage individual automation development, as appropriate.

This will include, but is not limited to:

  • Project plan development, including: timelines, milestones, objectives, and roles & responsibilities
  • Project scoping with operations, technology (as required), product development (as required), automation developer community, and change & strategy partners
  • Planning, hosting, and managing working groups and execution forums
  • Preparation of materials for senior management and execution forums, including: Status Reporting, evaluating progress and quality, reporting risks / issues and escalating when appropriate, and visual "journeys"
  • Diagnose and facilitate resolution of key issues and risks within the project
  • Ensure operational and business change readiness; support the definition and documentation of new and enhanced operating models to implement strategic business priorities
  • Coordinate end to end User Acceptance Testing process; track and ensure closure/acceptance of defects prior to implementation
  • Drive results through leadership, people, communication and influence

Qualifications for this exciting opportunity:

  • Extensive related experience in project management, financial services, and/or strategy related
  • Must be able to manage multiple work streams and priorities concurrently
  • Experience in the use of multiple program methodologies – underpinned by industry accepted qualifications such as PMP, Design Thinking, Agile, etc.
  • Demonstrated proficiency/advanced skills using Excel, Visio and PowerPoint
  • Working knowledge of project planning and tracking tools such as MS Project, MyPM, JIRA, Confluence and Clarity
  • Strong analytical, prioritization and organizational skills
  • Logical, structured approach to planning, problem solving and decision-making
  • Maintains a sense of urgency and ability to prioritize/multi-task
  • Builds a sense of community, creating a positive team environment and modeling a global, diverse mindset and inclusive behavior
  • Ability to work under pressure and to fixed deadlines
  • Natural inclination and ability to identify, articulate and monitor risks and issues
  • Experience communicating technical and non-technical terms to stakeholders from all different levels
  • A broad thinker who is able to consistently step-up to reflect the big picture and drill down into detail to ensure big picture ideas are realizable
You’ve got this!