CIB - Markets Operations Resiliency Control Manager - VP - London/Bournemouth

JP Morgan

Location: Greater London

Job Type: Full time


The Markets Resiliency team is accountable for: co-ordinating across Markets to ensure delivery relating to the Operational Resiliency program is consistent; ensuring regulatory requirements are met; owning X-Lob initiatives including identifying and prioritising gaps in resiliency capabilities and managing the testing and incident management agenda; facilitating and chairing real life war room incident management calls and owning the completion of preparation work for any exams as they arise and sharing regulatory updates.

The successful candidate will partner with Markets Operations resiliency representatives and the Resiliency team to deliver in line with the Regulatory requirements, firmwide and CIB standards. The role will provide the exposure and opportunity to work across the full spectrum of business performed in Markets but will have an immediate focus on understanding the Markets Essential Services, enhancing and uplifting resiliency plans and ensuring closure of open concerns, validation of potential vulnerabilities and design and maintain a robust governance structure.

Key Responsibilities include:

  • Holding a close relationship with Markets Operations representatives and LOB wide resiliency teams
  • Partner with FSU to establish ES simulation test schedule and partake accordingly
  • Develop, maintain and lead CPOF asset testing for Markets Essential Services
  • Supporting the planning requirements across the Markets Resiliency plans
  • Coordination of activities between Front Office, Operations and partners across CIB
  • Supporting the business and CIB resiliency team during exams as required.
  • Support in the creation of Management reporting - general MIS scorecards, Preparation of data/detail for presentations for key stakeholders, internal forums

Knowledge, Skills and Abilities:

  • Technical Skill and Knowledge
  • Excellent written and verbal communication skills
  • Excellent stakeholder management skills
  • Excellent presentation and MS Power Point skills
  • Strong analytical skills, excellent attention to detail
  • Good knowledge of financial markets and instruments
  • Product knowledge, particularly market products
  • Good project management skills
  • Teamwork and partnership ethos

  • Competencies
  • Ability to articulate complex detail in a clear and concise manner
  • Ability to work on multiple projects/deliverables in parallel
  • Ability to work flexibly and meet with deadline pressures
  • Ability to work on own and within team framework

  • Experience
  • Good product knowledge; familiar with product set supported by Markets
  • Background of working within Markets Operations or business management background is preferred
  • Able to effectively prioritise against a complex set of business demands and demonstrate delivery against multiple objectives
  • Self-motivated individual with strong analytical skills to assess and determine key issues within the context of complex business products
  • Business analytical skills around reporting & governance
  • Broader picture and reporting framework
  • Understand and articulate reg reporting requirements
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