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CIB FX Services Change Management Associate Bournemouth

JP Morgan

Location: Dorset

Job Type: Full time


Global FX

J.P. Morgan is a top tier liquidity provider in global Foreign Exchange markets offering competitive pricing across 300 currency pairs in cash and derivative products. We offer a full spectrum of currency services - from plain vanilla to exotic options; from major currencies to emerging markets. Operations specialists are located in all major FX centers, to support our clients' needs.

FX Services Business

FX Services is part of Global FX, and provides spot and forward foreign exchange services to clients of various JPMC businesses i.e. Securities Services, Wholesale Payments, Retail and Commercial Bank, and the Private Bank. Services provided include execution of client instructed FX transactions related to securities trades, dividend and income receipts, corporate actions, tax reclaim activity and payment related instructions.

FX Services also provides Passive Currency Overlay (PCO) services predominantly to custody clients. Automated hedging is provided for FX market risk arising from investments in international assets denominated in currencies other than the client’s base currency. The FX Services business has been at the forefront of currency risk management. Using JPMorgan’s global scope, liquidity, credit quality, market intelligence and research, our clients benefit from our global capabilities to manage their unique risk profile and investment objectives.

FX Services Change Management Middle Office

The main role of the Change Management Middle Office team is to minimize operational and financial risk to the business through the existing and future change agenda initiatives.

The FX Services Change Management team is an Operations group that own and drive the extensive change agenda supporting the FX Services desk. The team will be responsible for program implementation, Business Requirement documentation, client impact analysis and regression testing. In addition, the design of a bespoke set of controls, including various static data reconciliations will likely be required.

Key Responsibilities

  • Project management of change agenda items
  • Day to day management oversight and accountability of change initiatives
  • Generation and maintenance of business requirement documentation
  • Project implementation runbooks and stakeholder sign offs
  • Partnering with technology and Product teams to improve current systems / procedures, and build out new initiatives
  • Identify and address opportunities for improvement; taking appropriate actions to deliver simple and innovative solutions that improve the business and initiate and effect positive change.
  • Proactively identify issues/gaps within the processes and offer solutions to close the gaps; identify root cause of problems and implement robust, strategic, controlled and cost effective solutions/recommendations.
  • Support client migrations onto new strategic infrastructures, including impact assessments on reporting
  • Produce detailed executive summary materials throughout the program time horizon
  • Prepare Operations deck for monthly Ops meeting with business head, trading desk head, business management and business control officer

Position Requirements

  • A solid level of FX cash and derivative product knowledge and an understanding of CIB Risk and/or Middle Office systems.
  • Experience working in Middle Office or Change Management teams with a sound understanding of the Front to Back trade lifecycle.
  • Experience of reengineering processes and achieving positive change.
  • Effective and confident communicator in order to deal with a diverse range of employees and clients, and be able to succeed in a demanding and fast paced environment. Ability to interface and influence at all levels
  • Strong analytical skills to evaluate bespoke Client models, operational processes and potential model re-engineering.
  • Intermediate to advanced experience with Microsoft Office Suite / Visio.
  • Highly articulate, motivated, very flexible and will use their initiative to fully develop the role.
  • An independent, analytical thinker who can quickly assimilate situations through to the associated risks, business or control issues.
  • Committed and hardworking with a strong ability to prioritise - this role will be demanding in both terms of quantity and pressure of work.
  • Highly numerate with excellent keyboard skills and a high-level of computer literacy.
  • Awareness and understanding of the large financial risks that can be incurred through operational errors and control risks.
  • Well organised with excellent time and people management skills.
  • Act independently and autonomously in facing off to the various stakeholder groups outlined above in order to drive the internal decision making process.
  • Motivation to self-start as well as ability to work as part of a high performing team.

About J.P. Morgan Corporate & Investment Bank

J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.