CIB - Network Management: Market Information Team Lead - Vice President - Bournemouth

JP Morgan

Location: Dorset

Job Type: Full time


Department Description:

Network Management, CASS & UK Outsourcing is a global function within Digital & Platform Services (DPS) of the CIB. This role resides within Network Management which is responsible for managing J.P. Morgan’s network of agent banks and financial market infrastructures (FMIs) ensuring they meet the firm’s requirements for oversight of cash and securities services for principal and client activities. The network of providers includes banks, sub custodians, payment systems, central counterparties, securities depositories, and cheque clearing systems. Network Management has approximately 200 staff in multiple locations, a commitment to diversity and provides coverage across global markets and to selected clients. While the group resides within the CIB, it supports multiple J.P. Morgan’s lines of business including Corporate & Investment Bank (Global Markets; Securities Services; Wholesale Payments), Asset & Wealth Management, Commercial Bank and Consumer & Community Banking.

This is an exciting opportunity to join the Market Information team, part of the wider Network Client Consulting (NCC) team. The Market Information team is based in Bournemouth, New York and Singapore and is responsible for the coordination of information product delivery and development across Securities Services businesses, predominantly Global Custody, working in conjunction with the Network Managers and NCC teams globally. The team is responsible for ensuring the delivery of information to Global Custody and Prime Services clients that is comprehensive, accurate, timely and globally consistent. This includes overseeing the issuance of NewsFlashes to clients (~1650 per annum) and the maintenance of market information and publications (~430) stored on the Market Intelligence platform.

The Market Information team lead (Vice President) will be based in Bournemouth, which is home to the largest Network Management footprint including representation, not just from the Market Information team but Network Market Management, Network Performance Management, Network Management and Network Management Regulatory and Risk teams.

The role of the Market Information team lead will involve managing the team’s delivery of daily activities, delivering process improvements, overseeing changes to the Market Intelligence platform, and driving the team forward strategically.

Role description:

The successful applicant will assume responsibility for managing the Market Information team globally.


  • Oversee the daily activities of the team including the issuance of NewsFlashes (~1650 per annum)
  • Maintenance of the Market Information (~430 documents) across all Global Custody and Prime Finance markets and coordination of multiple projects
  • Ensure proper controls are in place, including the regular review of all procedures
  • Optimize and standardize processes
  • Define and drive the objectives for the team
  • Build relationships with internal departments, agent banks, as well as the wider Network Management group and Product teams
  • Liaise with multiple technology stakeholders to define, prioritize, and govern platform developments
  • Coach and develop team members, including end to end performance management
  • Point of escalation within the team
  • Responsible for highlighting key risks and issues and escalating accordingly

Qualifications/Key Skills:

  • Strong experience of people management with ability to motivate and inspire others
  • Knowledge of how to overcome obstacles; negotiate win-win solutions between external and internal clients; and manage relationships and expectations
  • Proven self-starter, with the ability to forge strong working relationships and excellent stakeholder management skills
  • Ability to assess business and client impact to unfolding events, summarize complex issues, propose, and drive solutions
  • Excellent presentation skills (both written and verbal)
  • Strong organizational skills and attention to detail
  • Solid critical thinking skills with internal process control mindset
  • Familiarity with CIB Securities Services business environment and products
  • Ability to complete work to deadlines with a sense of both urgency and accuracy thorough effective time management including goal setting, planning, prioritizing, scheduling, and monitoring
  • Excellent project management skills and ability to handle multiple projects/deliverables simultaneously with deadline pressures
  • Authority and confidence to speak with conviction to a senior audience
You’ve got this!