CB - Onboarding Specialist - Associate - London

JP Morgan

Location: Greater London

Job Type: Full time


Commercial Bank Implementations (CBI), within the Commercial Bank Client Onboarding organization, is seeking a driven, proactive, and intellectually curious individual to partner with senior leaders to implement financial solutions that complement the business strategy of Commercial Banking clients.


  • Identify, implement, and lead innovative, complex, large-scale client onboarding solutions focused on end-to-end ownership of the client experience
  • Provide subject matter expertise for implementations, products and services, and training requirements to external clients and internal stakeholders
  • Lead collaborative dialogue with the client, sales team, and subject matter experts to develop an implementations project plan tailored to the complex and dynamic needs of multi-entity, multi-jurisdiction clients
  • Manage client relationships and partner with the sales team to present and communicate to clients Leverage technology and promote digital adoption to exceed client expectations
  • Maintain controls agenda to ensure policies and procedures serve the client and protect the firm


  • Advanced experience in client consulting or financial services
  • Strong business acumen combined with demonstrated experience structuring and managing projects
  • Previous experience adapting to a fast-paced, changing, dynamic, client-facing work environment while driving results
  • Excellent interpersonal, influencing, communication, and partnership skills
  • Ability to anticipate, analyze, and synthesize data and provide holistic insights through effective story telling
  • Passion for learning new operating models, technologies, and industry trends
  • Expert level proficiency in Microsoft Office Suite
  • Technical client consulting experience with transmissions and ERPs (technical roles)
  • BA/BS degree
You’ve got this!