Sr. Enterprise Agility Lead

JP Morgan

Location: Greater London

Job Type: Full time


As an experienced Agile Coach, your mission is to help the CTO organisations team of innovators, product owners, product managers, scrum masters and technologists unlock their agile potential to deliver next-level solutions that improve the way our business is run. Your expertise in various domains including lean, culture, collaboration, facilitation, professional coaching, process improvement and a focus on delivering value will be counted on to set direction and solve complex and mission critical problems, internally and externally. Your quest to embracing leading-edge technologies and methodologies inspires your team to follow suit.

The Agile Coach will have a deep understanding of the Agile domain and a passion for continuous improvement and coaching.

Essential Duties:

  • Help to build a centralized CTO coaching team
  • Coaching and delivering effective models that enable the organization
  • Model advanced agile coaching competencies to elevate and inspire others to develop their own coaching competencies.
  • Use professional coaching, mentoring, facilitation and training to support leaders on their personal development journies.
  • Increase CTO wide organization alignment through coaching
  • Advise the central Product Office on GT Product Model roll-out
  • Help the org identify impediments and discover ways to remove dependencies
  • Foster strategic relationships within the CTO org and wider in the firm
  • Help guide the organization on using Agile practices and values to delight customers.
  • Guide members of the organization to build agile mindsets and thrive in an agile environment
  • Support Leaders in developing their leadership effectiveness
  • Help assess the Agile health and fluency of the organization and coach to higher effectiveness, at a pace that is sustainable.
  • Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Facilitating discussion, decision making, and conflict resolution.
  • Help build a thriving agile community inside of the CTO organization and across the firm.
  • Assisting with internal and external communication, improving transparency, and radiating information.
  • Providing all support to the team using a servant leadership style whenever possible and leading by example.
  • Collaborate to build interactive trainings and training programs to support budding agilists and experts alike.
  • Connect with other Agile and training orgs within the firm to share ideas and collaborate where possible.
  • Identify and use metrics to support and guide continuous improvement

Required Skills/Experience:

  • Experience in a strategic Agile Coaching role for at least five years that was diligently applying Agile principles, practices, and theory.
  • Deep Lean/Agile skills including at least 2 years in one or more of the agile roles, ScrumMaster, Product Owner, or Agile Team Member,
  • Excellent skills in Facilitation, Training, Mentoring and Professional Coaching
  • Strong experience in at least 1 agile coaching domain and knowledge of the others
  • Understanding of major agile frameworks (Scrum, Kanban, SAFe, LeSS, or Scrum @ Scale) and 3 or more years’ experience in at least 1 framework
  • Strong social and emotional intelligence.
  • Good skills and knowledge of lean, servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Knowledge of various well-documented patterns and techniques (example: scrum, Kanban, XP, DevOps, story mapping, example mapping, transformation plans, operating models, scaled agile frameworks).

Preferred Skills/Experience (Any of these is a plus):

  • Knowledge of professional coaching approaches such as ORSC, Co-Active, etc
  • Agile Coaching Certification (ICE-AC, CEC, CTC) or Professional Coaching Certification (ICF-ACC, ICF-PCC or ICF-MCC)

The hiring manager for this job opening would welcome a conversation about flexible working.

This could range from ad hoc flexibility in a full time position, to a more formal Flexible Work Arrangement.

You’ve got this!