Workspace VDI Product Manager

JP Morgan

Location: Greater London

Job Type: Full time


Workspace Virtual Desktop Product Lead

Organization Description

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Job brief

The Workspace team, part of the Employee Compute Product Line in Global Technology Infrastructure, is seeking an Executive Director to lead the Employee Compute Workspace Virtual Desktop (VDI) product management function. This function will enhance the ability of the Employee Compute Product team to focus its roadmap and strategy in the areas that will have the greatest impact. The Workspace product provides a best-in-class workspace experience across multiple Technology Platforms, enabling all JPMorgan employees to be innovative, collaborative, and productive. This Product Manager (PM) leads and drives the end-to-end strategy and operational product roadmap for the Virtual Desktop offerings. The VDI Product lead also works with cross-functional development teams to identify, analyze, and resolve issues for all VDI offerings.

The Workspace Virtual Desktop Product Management Lead is responsible for

  • VDI strategic vision and objectives, and effectively cascades these throughout the organizational area
  • Complete Virtual Desktop product lifecycle, including definition, market requirements, positioning and product strategy, competitive analysis, roadmap, pricing, distribution strategy, release, and delivery.
  • Defines the value proposition, target customer segments, and business case to bring one or more innovative and disruptive products to market
  • Synthesizes market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
  • Advises key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
  • Creates and drives goal alignment and collaborates across one or more products' value chain partners to optimize margins and enable success of products per plans across the product lifecycle. (i.e., Engineering: product development, Supply Chain: SKUs, inventory and Marketing: marketing and pricing strategies and Go-to-Market Plan)
  • Working collaboratively with Engineering Leads and Project Execution (TPM)s to ensure roadmaps strike the right balance between business delivery, technology enablement and operations work
  • Advocating for, and deeply understanding, the needs of the product’s customers
  • Inspiring teams to build services and technologies that will be the backbone of technology at JPMC
  • Contributing to the risk and security culture of the firm

Ideally, the Workspace Virtual Desktop Product lead will have:

  • Team skills and ability to cross functionally drive/influence work through others, ability to mentor and lead teams to achieve results for complex, ambiguous projects.
  • Skills in cost efficient solution building, financial performance metric creation and analysis.
  • Business acumen and knowledge of root cause analysis and problem detection.
  • Technical understanding and knowledge of the relevant industry and ability to provide product specific technical training to the team.

Your passion and experience in one or more technology domains will help solve complex and mission critical problems, internally and externally. As a constant learner and early adopter, you’re already embracing leading-edge technologies and methodologies; your example encourages others to follow suit, with the opportunity to work in new and unfamiliar technical domains.

We embrace a culture of experimentation and constantly strive for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking environment—one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.

You’ve got this!