JPM Payments - FX Product Partnerships - Associate

JP Morgan

Location: Greater London

Job Type: Full time


J.P. Morgan Payments is among the world’s largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.

Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.

J. P. Morgan is seeking talented candidates for a position as Associate in our FX Product Partnerships team. This individual will be primarily responsible for implementation, management and operations of our FX product partners across the globe.

Transforming our network from a mono-line bank-to-bank model, to one which is channel and payment type ubiquitous, is critical to our continued growth and enhancing our competitive capabilities. This role is all about making it happen with a rigorous and laser sharp focus on execution, to develop market leading capabilities. This is a high profile role which will require very careful attention to detail, and a strategic mindset, in order to align company priorities with the capabilities and operations of our FX partnerships

The primary function is to drive the transformation of the global network, which supports our Treasury Services business. This role will focus on project management for identification, development and relationship management, of new network partners around the world, so that we can offer our clients new cross-border payments products and services. Partnerships may be a combination of fintechs and/or other money service providers. The Associate will help set the strategy and priorities for new market capabilities, emerging payment types, and new potential network partners. The role will also make recommendations for how to best leverage our existing partnerships for continued growth and innovation of our FX offering.

Essential Duties and Responsibilities

Project Management
Establish and meet all new initiative delivery schedules / targets

Hold internal stakeholders accountable for deliverables

Ensure we are meeting client and business expectations
Redesign existing processes (where relevant) to create capacity so that the business plan is delivered on schedule
Provide oversight and insight on business plan progress
Manage internal stakeholder approval, management and governance
Ensure adequate resources across the firm as planned / allocated (e. g. tech)

Relationship Management support for global partners
Evaluate provider capabilities and recommend global partners based on both long and short-term business objectives
Inquire about new products/services with existing partners, to increase value to JPMC clients
Analysis of volume and cost data including areas to expand vs. consolidate relationships

Address potential issues in operations with partners, and expedite solutions

Establish metrics of success, with continued tracking and monitoring of existing partnerships

Support negotiation of pricing and product offering with our partners

Market Research
Research international markets to understand payment flows and market differences
Analysis of external data (e. g. ecommerce and alternative payment flows by country)
Report new opportunities and changes with go-forward recommendations
Identify new partner opportunities and maintain prospect lists

Global product capability review & competitor benchmarking
Develop detailed map of JPMC capabilities by product, segment, and geography
Create and maintain competitor intelligence
Analyze JPMC capabilities and gaps and propose areas of investment

Marketing & Communications
Support marketing of JPMC network capabilities
Support education of JPMC business on payment channels

Additional Skills:

Experience in a Fintech, Payments Product, Strategy, or Management Consulting role
An outstanding ability to analyze problems, perform detailed research, communicate effectively and confidently (both oral and written), work well in cross-functional teams, apply innovative thinking, and possess strong project management skills
A track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
Experience in initiatives/projects to resolve diverse problems
Excellent and efficient skills using MS Excel and PowerPoint tools
A bias towards action, and focusing on delivering the end in mind at all times
Creative thinking and problem solving, with internal and external partners

Experience in relationship management

Knowledge and understanding of cross-border payments

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