EMEA WKO - Production Associate

JP Morgan

Location: Dorset

Job Type: Full time


As KYC Associate MO, you will act as a single point of contact and subject matter expert (SME) for renewals of our existing customer KYC records for FCB (Foreign Correspondent Banks). You will be aligned to the Wholesale Payments Front Office team and facilitate across all internal teams on KYC execution.

Success in this role requires the ability to quickly build rapport with our internal and external customers to ensure the KYC aspect of the Clients onboarding experience is exceptional, efficient and world class.

You will be familiar with working in an analytical environment, able to evaluate complex and lengthy documents to ensure full adherence to regulation requirements, and have a proven experience of producing quality work whilst maintaining regular throughput, adhering to time sensitive deadlines as necessary.

Key Responsibilities:

  • Manage own KYC renewals/new business book of work and complete the end to end KYC process
  • Partner with the Front Office and on occasion direct with clients as required, to obtain all necessary supporting evidence to fulfil KYC due diligence requirements
  • Liaise regularly with the business to conduct workload planning, review status of key renewals and prioritize open requests
  • Interact with key stakeholders such as Front Office, Compliance, Quality Control to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
  • Create quality KYC profiles ensuring accuracy, completeness and validity, incorporating multiple risk factors in compliance with global and local regulatory requirements
  • Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
  • Stay up to date of any changes to processes and procedures, regulatory change and ensure impacts are communicated to our business partners
  • Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
  • Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

Key Skills:

  • Strong written and oral communication skills with experience of conflict resolution and risk mitigation
  • Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers
  • Client focused whist maintaining a strong controls mind-set
  • Proactive and flexible approach to personal workload and wider team targets
  • Effective at managing time appropriately and organising workload for maximum productivity
  • Working knowledge of KYC/Compliance/AML standards
  • Sound understanding of the Financial Industry
  • Knowledge of Foreign Correspondent Banks
  • Knowledge of the Treasury Services Product suite
You’ve got this!