ServiceNow Software Engineer - Vice President

JP Morgan

Location: Dorset

Job Type: Full time


We look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. As an experienced professional in software development, you'll shape the technology solutions that drive strategic initiatives across the firm. In addition to leading the development team to create new solutions, you'll help optimize existing technology and identify new capabilities. While your role requires deep technological skills – including expertise in everything from data management to functional design – it also hinges on teamwork and leadership. You'll offer clear guidance and feedback to your colleagues, while promoting the values, culture and brand of JPMorgan Chase & Co.

You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking environment—one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.


  • Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.

  • Follow and enhance the scrum practices for continuous team processes improvement

  • Collaborate with the Business Analysis team for producing estimates and agile delivery plans

  • Mentor junior developers on their growth as professionals (technical and soft skills)

  • Guide and inspire the team through technical issues and challenges


  • Bachelor's degree in engineering or graduation from a reputed organization

  • Senior level experience in software development, with ServiceNow platform implementation preferred yet not essential.

Skills Required:

  • Ability to write high quality JavaScript and Angular code; deep knowledge of AngularJS practices and commonly used modules. This includes creating self-contained, reusable, and testable modules and components

  • Proficiency with Angular JS, JavaScript, CSS and HTML5

  • Expertise in application, data, and infrastructure architecture disciplines. Advanced knowledge of architecture and design across systems.

  • Extensive knowledge of best practices developing in the ServiceNow platform or proven ability to learn a new platform quickly. Experience should span writing custom widgets, tool navigation, configuration and scripting

  • Knowledge of the ServiceNow data model (including task hierarchy, CMDB, user, groups and roles, data relationships) or other relevant data modeling exposure.

  • Experience implementing business rules and scripts, including client scripts, fix scripts and schedule jobs

  • Experience implementing inbound and outbound API integrations (REST)

  • Experience implementing the Service Portal on ServiceNow (preferred)

  • Knowledge of ServiceNow performance assessment and best practices for improving performance (preferred) Strong communication skills, both written and verbal, with an ability to explain concepts clearly and concisely

  • Ability to translate business requirements into technical formats

  • Excellent analytical, debugging and problem-solving skills

  • Knowledge of industry-wide technology trends and best practices

  • Keen understanding of financial control and budget management

You’ve got this!