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EMEA CAO Business Manager - Vice President

JP Morgan

Location: Greater London

Job Type: Full time


JPMorgan Chase & Co.’s Chief Administrative Office (CAO) is comprised of multiple global functions that help the company work better, faster, cheaper and safer; Corporate Services, an extensive group which provides a wide set of corporate offerings across every corner of the JPMC workplace including Conference Centers, Dining Services, Corporate Insurance Services, Mail & Print Solutions, Supplier Engagement and Customer Experience & Digital Servicing, Global Security, whose mission is the protection of the Firm’s people and assets, and ensuring the safety and soundness of JPMC’s business operations and Global Real Estate, a team organized to efficiently partner with each line of business to provide global functional expertise with local implementation and manage the Firm’s real estate assets and investments. These functions are an integral part of the Firm’s businesses across the 60 countries that we operate in.

The CAO Finance & Business Management team is comprised of high performing professionals across the world primarily located in New York City, Jersey City, Texas, Bengaluru and London. They are accountable for managing the expense components of the CAO function, ensuring a sound control environment, measuring performance, providing value-add analyses, and presenting information and ideas to senior management within CAO, to the major lines of business, and to Firm-wide finance teams.

The Vice President - Business Manager will support the EMEA CAO in the delivery of CAO functions that support the businesses and employees in the region. Other responsibilities include:

  • Work with Global Real Estate, Global Security, Global Supplier Services, Document & Business Solutions and Amenity Services in region and provide local support to senior leaders
  • Support region-wide initiatives and track progress to ensure delivery; escalate issues and roadblocks
  • Provide disciplined governance forums covering the priorities of the function / region; Organize and manage relevant regional forums/meetings as required
  • Support the production of business reviews (as required) as well as monitor and review EMEA CAO financials to maintain financial discipline
  • Provide analytics for business decisions
  • Produce effective, executive level presentations on region specific CAO initiatives for senior leaders / audiences
  • Build effective relationships within CAO and other key partners across LOB & corporate functions

The successful candidate will demonstrate the following qualities:

  • Analytics
    • Strong quantitative skills with the ability to analyze financial and operational data
    • Logical approach to analyzing and improving business processes
    • Highly organized, detail and control oriented
  • Communications
    • Excellent interpersonal skills enabling the candidate to successfully engage and influence a broad range of individuals across various businesses and support functions
    • Background creating visually impactful presentations and using data to tell a convincing story
    • Ability to interact with senior leaders across departments with poise and professionalism
  • Personal Characteristics
    • Capable of working independently and demonstrating initiative, with the ability to prioritize work within a rapidly changing environment
    • Intellectually curious, with a desire to learn and master new functions and processes across a diverse department
    • Aptitude for building consensus, possessing strong influencing and negotiating skills
  • Qualifications
    • Bachelor’s degree
    • relevant financial services experience
    • great opportunity for seasoned/senior VPs

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.