Web Hosting Program Manager - Vice President - Hybrid Working

JP Morgan

Location: Dorset

Job Type: Full time


As an experienced professional in Project Execution, you thrive at managing complex technology programs that have far-reaching implications for clients, employees, and stakeholders throughout the firm. This role requires a strong grasp of the big-picture – namely, how can technology help achieve business goals – as well as a keen ability to establish priorities, manage resources and budgets, and build and incentivize high-performing teams. You'll work closely with colleagues across the firm to identify opportunities to develop projects and programs that are broadly applicable. Once you and your team establish a roadmap, you'll play an integral role in ensuring that the project is running on time, within budget, and in accordance with firm-wide guidelines, including risk and architecture. Just as importantly, you'll work with your team to set goals, foster collaboration, and promote the values, culture, and brand of JPMorgan Chase & Co.

You will be responsible for the following:

  • Management of set of projects focused on web product hygiene
  • Management & execution of the Communications Strategy for Web – Customer and product related communications, customer satisfaction surveys etc.
  • Meeting Management – organize around various customer and governance forums – agenda, minutes & actions
  • Oversight of risk & controls – management of Breaks, Issues and control inspections
  • Management of the Product catalogue – registration of product version and lifecycle
  • Management information & reporting – metrics, KPIs etc.

you would typically have:

  • Experience running a portfolio of technology projects at scale, acting as the central point of coordination on cross team deliveries, ensuring dependencies, risks and issues are identified and managed effectively.
  • Strong communication skills are essential, with the ability to manage multiple stakeholder groups. It will often be an outwardly facing role, working with the technology teams that use our products.
  • A focus on project risk, with the ability to govern processes to ensure compliance with all corporate, regulatory, IT risk and architecture policies.

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech organizations. In our global technology centers, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $11B annual investment in technology enables us to hire people to create innovative solutions that are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

© 2018 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

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