Head of Assurance, VP, Fraud & Financial Crime Operations, Chase UK

You will be part of building digital products and services across the globe in a start-up atmosphere, backed by one of the leading financial services providers worldwide. If you are intellectually curious, honest, passionate, motivated and want to use and expand your skills while working on a new and exciting venture, you are what we are looking for.

As a Head of Assurance in Fraud and Financial Crime Operations, you will develop and lead a proactive risk and control culture across the department. You will build, manage and motivate a team that will reduce financial loss, regulatory exposure, and reputational risk.

Job Responsibilities:

• Overlay your technology, process management and operational risk skills to develop, maintain and lead the delivery of Operational controls
• Proactively identify emerging operational risks and lead the resolution
• Identify control gaps, weaknesses, and resolutions in order to reduce financial loss, regulatory exposure, and reputational risk
• Provide ongoing feedback and training as well as support the growth of employees' knowledge of risk concepts and their application to risk and control evaluation
• Support Managing Director, driving governance, developing operating pattern & evolving team structure to drive ownership and optimise talent

Qualifications and Experience:

• Relevant and demonstrable financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
• Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
• Experience working and efficiently delivering in an information technology area / environment is a plus (e.g. IT Auditing, Programming Controls, Data Management and Governance or similar environment)
• Experience working in an Agile environment beneficial
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Passion to grow as part of a team

Business knowledge:

• Knowledge of banking regulatory environment
• Process Analysis / Design acumen:
  • Ability to understand a process and associated risks in order to design effective controls
• Problem Solving / Analytical skills:
  • Solid critical thinking, attention to detail and analytical skills
  • Ability to analyse data-driven situations to formulate appropriate conclusions
    • Understanding issue root causes as well as identifying control gaps and weaknesses
    • Developing timely and sustainable solutions
    • Analyse current metrics for emerging risk
• Communication / Presentation:
  • Ability to make objective and informed decisions based upon current data as well as justify decision making to influence stakeholders
  • Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Networking:
  • Exceptional interpersonal skills
  • Exceptional collaboration and relationship building skills
• Work autonomously to effect change:
  • Flexible, adaptable to shifting priorities
  • Manage competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Implementation skills
  • Change Management

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