Paid Social Channel Manager

JP Morgan

Location: Greater London

Job Type: Full time


Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust. So we launched a new digital bank called Chase – to revolutionise mobile banking by creating seamless digital journeys that our customers love. For us, that means keeping ourselves customer obsessed and always being open to trying new things. Above all, it's about working with people who are passionate about building the bank of the future.

Our team is at the heart of building this new venture, focused on developing offerings that put the customer at the center. We have created a new organization and we are looking for solution-oriented, commercially minded, customer-focused engineers, used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team.

Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on a new exciting venture for the firm. Your work will have a massive impact, both on us as a company, as well as our clients and our business partners around the world.

Paid Social Media Manager – Marketing

We are seeking a talented and data-driven paid social media manager to help drive efficient growth across our mobile and web properties. We are an early-stage business, and you will be working in an agile environment within the Growth team, working alongside teams such as marketing, data analytics, CX and design, with plenty of opportunities to build your skills, drive key initiatives and make an impact.

You will be responsible the day-to-day management of our campaigns (using tools such as Meta Business Manager), and be encouraged to explore new opportunities to drive paid social media impact.

Culture is important to us, and we are looking for people who are naturally curious, honest and passionate, who want to expand their skills in an exciting new venture. This position provides a unique opportunity to operate in a dynamic environment within the firm. We work in a hyper-collaborative way and value the following behaviors:

  • Put customers first
  • Value common sense and simplicity over complexity
  • Make decisions quickly and move nimbly
  • Celebrate diverse ideas
  • Succeed and fail together as a team

Key Responsibilities

  • End-to-end management of paid social campaigns including forecasting, strategy, execution, optimisation and measurement
  • Handle daily campaign maintenance, including optimisation and consistent tracking
  • Work with internal teams to continuously create and launch new assets across paid social
  • Turn detailed performance data into actionable insights and recommendations towards key business objectives and customer targets
  • Support with paid social campaigns, including build, set up and QA
  • Improve performance by optimising existing campaigns, using data to uncover opportunities to implement test opportunities including A/B landing page testing, new placements or ad copy testing
  • Work effectively across the business, collaborating with teams to drive a clear and positive experience for our customers
  • Explore new channel and/or tools to improve engagement and efficiency

Key Skills and Experience

  • Prior experience managing paid social campaigns. Paid search/DV360 experience desirable but not essential
  • Experience with Social Ad platforms (Meta Business Manager, Twitter Ads and TikTok Ads)
  • Familiar with bidding platforms across Search (Adwords, Bing, Apple) and DV360
  • A passion for exploring the latest social media trends
  • A natural project manager, with experience in running end-to-end initiatives within a fast-paced environment
  • Analytical, with a test & learn mindset, comfortable working with data (and data teams) to identify trends and growth opportunities
  • Collaborative mindset, comfortable working alongside product, content and creative teams
  • Experience in mobile-first businesses a plus


You’ve got this!