Global Exception Management Analyst

JP Morgan

Location: Greater London

Job Type: Full time


Global Exception Management Analyst

In this role you will service both Non-Agency Loans and Agency Loans. The team you will be joining is a multi-faceted, client facing and deadline driven role. The team is responsible for certain activities of an operational nature in relation to syndicated credit facilities where JPMorgan has been appointed Facility Agent. The Agent has a duty to provide a high quality service to all parties through the administration of accurate funds movement and timely information flows. The Facility Agent’s roles and responsibilities are defined in the loan agreement which is broadly based on LMA-style documentation.

Job responsibilities:

  • Implement an effective Operational Risk framework - ability to work across business and control partners to maintain an effective controls framework.
  • Maintain effective governance - in partnership with the Control Managers, maintain robust escalation framework, deliver appropriate messaging to senior management, and manage the Exception Management team.
  • Represent WLS Working Groups - ability to lead meetings or speak on behalf of Exception Management in various working groups on matters related to operational risk events, Control Committee reporting, and governance.
  • Develop and implement effective Operational Risk analytics - ability to deliver deep, thoughtful analysis to identify risk levels and measure the overall health of the WLS portfolio.
  • Provide Operational Risk advice to senior management - ability to conduct independent reviews, as required, to ensure common control gaps are identified and managed appropriately. Draft reports to alert management to emerging risks, key themes, and new developments.
  • Maintain Operational Risk Standards & Procedures - ability to work across business and control partners to maintain effect processes, identify gaps, and lead the implementation of change.
  • Reporting - Create and deliver executive communications, status reporting, and metrics.

Required qualifications, capabilities, and skills:

  • Professional experience in regulatory, risk, and/or control function, ideally coupled with business management experience.
  • Experience delivering strong governance and oversight across line of business and risk disciplines.
  • Track record in transforming business aligned risk and/or control reporting and analytics.
  • Strong analytical, problem solving and proven decision-making skills.
  • Confident leader with good judgment, maturity, and poise to enable interaction/influencing of senior management.
  • Ability to influence outcomes and get the best from people, even where no direct line management responsibility exists.
  • Excellent oral and written communications skills and strong interpersonal/client servicing skills.

Preferred qualifications, capabilities, and skills:

  • Financial services experience, with bank loan experience preferred.
  • Experience with reading and interpreting loan documentation or related experience dealing with legal documentation.
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