Control Manager (Invest & Grow) - Vice president

Greater London
Full time
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JP Morgan
Banking, investment & finance
10,001+ employees
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Organization Description

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Employer Description

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Controls for Operations Risks – Invest and Grow (Nutmeg)

Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from an investment manager they can trust. Hence we acquired, built and offer to our clients a fully digital experience for accessing online investment management service. We believe investing should be ca clear and straightforward experience. Towards that, we build and manage diversified portfolios, using technology to keep charges low and clearly show where client's money is invested.

Our team is at the heart of building this new venture, focused on developing offerings that put the customer at the centre. We have created a new organization and we are looking for solution-oriented, commercially minded, customer-focused individuals with a very key eye for controls, used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team.

As the first line of defence for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape.

Job Description

We are seeking a Vice President for Controls for Operations – Invest and Grow.

You will be responsible for supporting the business proactively manage and address their operational risks. The role will predominately relate to Nutmeg Operations and related responsibilities for the management of emerging risks as well as supporting continued expansion of the product offering and into new markets.

As an experienced controls professional within the wider International Consumer Bank (ICB) Controls team, you are at the centre of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your judgement to solve real-world challenges that impact our company, customers and communities. Our culture in ICB control office is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

You will be part of an agile, future focused, and collaborative team. On any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, suggest enhancements to our business platform to support new and existing products, or proactively identify and respond to high profile issues or emerging risks of utmost importance.

As an experienced VP, you are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions. Our people-first culture underpins everything that we do. Here, you’ll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.

As a small and growing team you will be responsible to help build the knowledge and experience of the team and demonstrate skills in building an effective team across different levels of the organisation.

Job Responsibilities:

Based out of London your day-to-day responsibilities will include:

  • Focus on risk management culture across ICB, with specific focus on education, accountability, challenge and support in building robust processes and controls.
  • Developing and managing the Control and Operational Risk Evaluation (CORE) program. Focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting. The role will require the ability to get into the specific detail in terms of supporting the business in designing controls and management of issues.
  • Issue Management – Good experience in working with the business to manage and effectively close operational risk related issues, including regular management of delivery, review of design and ensuring effective testing of the issue closure and controls to ensure sustainability.
  • Partnering effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to drive consistent and rigorous operational risk practices and control programs, including control committees, risk mitigation, key risk indicators, control design, and controls performance evaluations.
  • Policy and Standards compliance: Ensuring operational practices are in compliance with relevant risk standards, policies, and regulations to maintain an effective control environment. Managing a portfolio of key metrics to inform on the health of the operational risk and control environment.
  • Training and Other Control Initiatives: Driving and managing projects and initiatives on risk and controls (e.g. awareness programs, risk expos, trainings, etc.).

Required Qualifications, Capabilities and Skills

  • Expertise in Operational Risk Management gained through working within Controls, Operational Risk management within a complex banking or investments organisation. Demonstrated experience in embedding ORM frameworks within an organisation.
  • Relevant experience at a large financial institution, regulator, consulting firm and/or retail investments manager.
  • Experience in, or working with, Controls/ Operational Risk Management at a large, complex banking organization, focus on Operations preferred.
  • Working knowledge of investment products and services – e.g. Discretionary Wealth Management and Investment Advice preferred.
  • Good knowledge of and experience with regulators’ exam processes and regulatory matters
  • Confident in expressing opinions, setting expectations and challenging approaches in appropriate way. Experience in managing senior management relationships is a plus.
  • Expert in Controls or Operational Risk Management within Financial Services industry, with a strong understanding of Operational Risk Management Regulatory Frameworks and their application.
  • Demonstrated experience across conducting Risk and Control Self-Assessment, Review and Management of Operational Risk Issues.
  • Superior communication skills, including active listening and the ability to capture and deliver key takeaways from engagements in writing. Good at communicating concepts and ideas, and keen to defend the validity and tailor messages to different audiences to engage and influence
  • Ability to perform under pressure and to manage competing priorities under tight deadlines