Principal Technical Program Manager - Payments Technology

Greater London
Full time
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JP Morgan
Banking, investment & finance
10,001+ employees
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Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in Payments within Corporate & Investment Bank (CIB), you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management.

In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

This is a Director-level position.

Job responsibilities

  • Develop and implement strategic technical program plans and roadmaps, aligning with organizational goals and cross-functional collaboration
  • Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
  • Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
  • Manage dependencies, resolve roadblocks, challenge the tech teams on technical design, and facilitate technical discussions and solutions
  • Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

Required qualifications, capabilities, and skills

  • Formal training or certification on technical program management concepts and expert applied experience
  • Demonstrated proficiency in technical solutions, including knowledge of Cloud fundamentals, modern application frameworks and tooling such as CI / CD, and SDLC methodologies
  • Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
  • Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
  • Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
  • Financial services experience

Preferred qualifications, capabilities, and skills

  • Payments domain experience