Change/Business Management, Ongoing Customer Due Diligence (OCDD) management office

Macquarie Group

Location: Greater London

Job Type: Full time

Posted


Joining our fast-paced Client Lifecycle Management team within the Operations division, you will work across the breadth of our business to assist in the delivery of change initiatives and delivering reporting for key stakeholders.

You will be responsible for the coordination of change delivery plans and executive stakeholder analysis. You will also act as secretariat function for project governance meetings. An example of a project you will be supporting is the creation of a new offshore team; where you, in partnership with the broader teams, will ensure that changes are communicated well with the global CLM teams, promoting global consistency and identifying opportunities to collaborate. You’ll also work to identify and refine requirements between the projects and pre-existing work processes and deliver a comprehensive communication plan, drafting of key project communication outputs – including working with leaders, SMEs and technical experts for key messaging cascade, and change communication phasing outcomes.

This role will give you the opportunity to hone your change management experience, global exposure and a fantastic platform for you future career while requiring flexibility as you liaise with global stakeholders. You will demonstrate experience in managing multiple stakeholders, competing priorities and driving quality outcomes. To thrive is this role, you will enjoy working with data and be adept at varying communication styles and mediums to suit stakeholders. You will have the ability to independently analyse processes and issues and drive forward new ideas.

Ideally, you will have proven hands-on change management and reporting experience. With 5+ years’ experience gained in a similar position, or a position with transferable skills within the Financial Services industry e.g. Business Manager, Operations, Executive Assistant.

Are you ready to drive your career forward in this collaborative and inclusive team? Apply now!

About the Corporate Operations Group

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Corporate Strategy & Solutions, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.

Our commitment to Diversity, Equity and Inclusion

The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future’, we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter.

As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

Joining Macquarie means you’ll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.

You’ve got this!