Program Manager (Data Center Network Delivery)

Microsoft UK

Location: United Kingdom

Job Type: Full time


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The Network Infrastructure Deployment team delivers the hyper-scale, low latency, high reliability network connecting customers around the globe to the rapidly growing Microsoft Cloud. As part of the Cloud and Enterprise organization, we support the needs of more than 200 Microsoft online services, including Bing, Office 365, SharePoint, Skype, OneDrive and several hundred thousand customers using Azure to host and run their Cloud Services in over 100 datacenters, running millions of servers and edge computing nodes all over the world. Our customers and partners rely on our commitment, follow through and continuous improvement to achieve their goals.

As a Program Manager, you will be able to execute on strategies to deliver Cloud network infrastructure along with the related technologies to support data center capacity demands at scale in a dynamic, fast paced environment. Applying a systems thinking approach, you will need to understand the product/program lifecycle process, apply technical insights and deep knowledge of constraints along the deployment execution process and across ecosystem teams to drive network deployments that ensure predictable delivery of capacity to end customers on time. You are part of a global team where you will plan, lead, and coordinate with global stakeholders and external suppliers to deploy greenfield and brownfield network infrastructure sites.





Key accountabilities:

Primary responsibility for planning, execution, control and reporting of network infrastructure hardware supply and delivery. Leveraging worldwide teams, you will synchronize hardware supply with site deployments to minimize delays and ensure site deployment readiness on time.

Working with engineering partner teams and datacenter operations on defining and controlling program scope, creating, and executing to committed schedules, and reporting out program deliverables across the globe.

Important Peripheral Accountabilities:

Drive continuous improvement of hardware supply processes, including assessment of program delivery capabilities, gathering, and leveraging performance data/metrics, establishing corresponding targets, and measurement of on-going deployment progress.

Coordinate with datacenter operations and engineering teams to improve scalable deployment activity and related performance.

Enable/drive and support workflow orchestration, and integration efforts whilst enabling systemic automation along with effective data management.

Lead with outstanding communication, problem solving, analytical and program management skills of large scale project delivery.

Responsible for driving down total deployment cycle time with respect to existing conflicts and priorities across supply partners for hardware supply and delivery, carefully balancing delivery quality and managing priorities, taking corrective actions as necessary to meet stated business objectives.


Required Qualifications and Experience:

  • Bsc or, preferably, Msc in Engineering or Computer Science or related field.
  • Extensive network infrastructure deployment experience and proven track record of coordinating large scale network program/project delivery.
  • Solid experience in project management demonstrating project planning, execution and control including post project review and project history management.
  • Prince 2 Practitioner, PMP or equivalent ceritifation.

Preferred Qualifications and Experience:

  • Delivery of complex large scale network infrastructure tasks leveraging strong program management skills, attention to detail, excellent communication, and project priorities.
  • The ability to make sense of ambiguity and drive outcomes for scenarios with multiple priorities.
  • Comfortable working in a fast-paced dynamic environment with often rapidly changing or ambiguous requirements.
  • Track record of making pragmatic business and engineering tradeoffs to create and deliver business value.
  • Excellent analytical, verbal, written, interpersonal communication skills and attention to detail.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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