Strategic Account Executive - Central Government

Microsoft UK

Location: Remote - UK/EU only

Job Type: Full time

Posted

Be brave, not perfect.
- Reshma Saujani

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission

Do you always strive to learn? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? Do you share and build on other’s ideas because we are better together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to do more and achieve more through our technology and innovation? Are you ready to join the team that is at the leading edge of Innovation at Microsoft? Then come to Microsoft - Together we make a difference.

The Microsoft UK Public Safety and National Security (PS&NS) business prides itself on supporting our Government customers to ensure UK Citizen Safety and Security. The UK Public Safety and National Security business work both directly with its customers and develops global and SME Partner relationships to deliver relevant effective and scalable technology solutions. The PS&NS business sits within Microsoft’s UK Public Sector and covers our Defence, Policing, Justice and National Security businesses.

The role of the Home and Foreign Affairs Account Director is to work as a sales leader for these unique and challenging customers. The successful applicant will be expected to drive outstanding customer and partner relationships resulting in positive commercial outcomes and world-class customer satisfaction.

The successful candidate will be an experienced, self-starting individual, with a track record of leading account teams in large, complex customers preferably with experience in the Home and Foreign Affairs sector. They will work with the Account Team to define a strategy which continues to grow our business, whilst exceeding our customers’ expectations. Effective and inspirational virtual team leadership will be a core expectation.

Responsibilities

Key Accountabilities

  • Effectively engage and run a large virtual team
  • Take our customers on a journey of digital transformation and move to the cloud
  • Take ownership for the customer experience
  • Meet or exceed revenue objectives set by the business
  • Increase Microsoft’s credibility and depth of engagement in the security sector
  • Engage and successfully drive partners around relevant solutions
  • Ensure that the customer gets best value from their investments by driving consumption of cloud services
  • Work seamlessly with the Microsoft Consulting organisation to the benefit of the customer, partners and Microsoft

Key Success Criteria

  • Achievement of commercial objectives
  • Create and maintain accurate and up-to-date strategic sales account plans
  • Maintain an accurate forecast and healthy pipeline of opportunities
  • Manage stakeholders within and outside Microsoft
  • Achievement of all PS scorecard metrics
  • Drive opportunity reviews (inclusive of partners)
  • Engage with and lead the Microsoft Specialist Sales team and other virtual team members.
  • Take the lead role in any major sales campaign
  • Driving powerful PR based on success stories with the customer
  • Demonstrating the development of senior executive relationships.
  • Improvement in customer satisfaction measures
  • Personal contribution to the success of the UK Public Safety & National Security team in Public Sector, UK
  • Value-based engagement with Microsoft EMEA and Corp.
  • Personal positive impact beyond the immediate team
  • Ability to leverage the full breadth of Microsoft assets and propositions

Qualifications

Essential Experience:

  • Knowledge of the Policing market, Home Office and Foreign Affairs
  • Exemplary track record of high performance
  • Proven executive level relationship skills
  • Proven team leadership skills
  • Experience of highly complex Government organisation environments
  • Knowledge of Digital Transformation in Public Sector context

Desired experience:

  • Security Clearance – SC/DV
  • Client-side badge and access
  • Strong academic background and evidence of intellectual horsepower
  • Experience in selling cloud technologies

Personal Attributes:

  • High level of drive for results and motivation to drive new business
  • Highly creative thinking and willingness to try new ideas
  • Long-term focus, near term results
  • Consultative approach
  • Listens well and can champion the customer’s cause within Microsoft
  • Desire to learn and develop – high level of self-awareness
  • Ability to prioritize, delegate and drive to successful outcomes
  • Team-player attitude and contribution value
  • Does 100% of the sales basics 100% of the time (at quality)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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