Manager Performance Management

Philip Morris International UK

Location: Greater London

Job Type: Full time

Last updated

Be brave, not perfect.
- Reshma Saujani

Manager Performance Management

At PMI, we’ve chosen to do something incredible.
We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions.


PMI’s journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer facing organisation.

Such a shift creates an abundance of unique and transformative IT projects to match all levels of skills and ambitions. You’ll feel like you’re working in a start-up – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. You’ll get a chance to work with cutting-edge technologies (e.g., Cloud, APIs, AI) as well as management practices (e.g., Agile, Design Thinking, Product Management). Our environment is fast-paced and highly collaborative. If you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career.

Digital at PMI is dynamic, diverse, and disruptive. Join us and become a part of a top talent team where you can bring new ideas to life in a global function that is a key driver of the success of our business.

Joining Enterprise Analytics & Data

The Enterprise Analytics and Data (EAD) team is to enable consumer intimacy and the intelligent enterprise. We are driving, scaling and monetizing our investment in data to drive faster decisions, personalize consumer experience, and realize top-line and bottom-line impact across the value chain.

To unleash the value of data for PMI, we are driving a holistic data and analytics transformation program including the shift to a federation of data & analytics skills and capabilities to accelerate PMI on the journey to become data driven.

What’s the purpose of this role?

  • The purpose of the Manager Performance Management is to ensure the smooth and well-orchestrated operations of the Enterprise Analytics and Data team. Your responsibility will be to align and oversee priorities across the EAD functions, and ensure the team delivers efficiently.
  • You will oversee the Operating model of the EAD organization, identifying and proposing remedies for inefficiencies and gaps in processes. You will be contributing to the definition of, tracking and finding ways to ensure delivery on KPIs.
  • You will coordinate and define organizational capabilities with the EAD management team, ensuring people and budget investments are prioritized to develop the organization in line with strategic roadmap.
  • You will be managing resource strategy, overseeing geographical location and internal/external resource allocation strategy execution.

Your day-to-day

  • Oversee EAD Operating Model, EAD Job profiles mapping against IT Job Framework, RACI of job profiles in the EAD Operating Model and propose improvements to address inefficiencies, eliminate overlaps, skill gaps, support identifying process and organizational design improvement opportunities.
  • Collaborating with EAD Management team, Senior business stakeholders, IT Capability Development team and People & Culture team to align capability ownership, assess skillsets behind the capabilities and oversee development roadmap.
  • Track maturity of EAD owned skillset and oversee investments (people and budgets) behind.
  • Capture and track corporate investment in data and analytics domain across functions, coordinating with Senior leaders across the organization, identifying strategic opportunities for optimization of investment in line with strategic roadmap.
  • Overseeing organization staffing, churn, recruitment efficiency, talent availability by geography and through vendors.

Who are you?

  • You are a strategic consultant in the data and analytics domain, and enjoy making a difference by leading a corporate transformation program to evolve the business into a data driven organization aligning with senior stakeholders from multiple corporate functions and markets
  • You are excited to capture and track overall investment priorities, measuring the benefits and ROI behind the various investment streams, to also quantify and measure the impact behind change

What is needed to succeed in this Role?

  • 5-10 years of relevant experience, either at senior business stakeholder level and/or consultancy
  • Strong credibility, experience and proven track record in data and analytics capability and competency development, organization design and deployment and activation in a global / matrixed context
  • Strong conceptual understanding; forward thinking and ability to define and implement future-proof processes, ideas, concepts and methodologies
  • Strong analytical skills; leveraging data and insights for better design, impact and ROI
  • Excellent communication, coaching, people management and influencing skills at Senior stakeholder level (Board -1/-2 level) with experience in advisory/consulting
  • Committed to working collaboratively, building alliances and developing partnerships with ease

What’s in it for you?

There are many IT Organizations out there, so why should you join ours?

We believe PMI IT’s true strength is fuelled by our people, and that our success depends on them coming to work every single day with a sense of purpose and an appetite for progress. We are a people first organisation committed to providing you with first-class employee journey. Here’s a glimpse of what’s in it for you upon joining us:

  • Work-life balance: Wellbeing comes first. We offer a fantastic office environment and remote working options to ensure you have the best work-life balance possible
  • Learning & Development: Your growth is a priority. Our robust and varied learning & development ecosystem will help you strengthen your technical skills and enhance your soft skills and business acumen. The capabilities you will acquire with us will support your life-time employability within IT, PMI, and beyond
  • Inclusion & Diversity: Our differences - much more than our similarities - generate the innovation we are looking for. We aspire to build a diverse and inclusive organization to access the breadth and depth of thinking and sensitivity necessary to thrive

Every single IT colleague is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If this offer resonates with you, we look forward to receiving your application and getting to know you.

Together, let’s deliver a smoke free future.
You’ve got this!