Technical Lead IT B2B Retail Engagement

Philip Morris International UK

Location: Greater London

Job Type: Full time


Show that gap who’s boss!
Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
*LinkedIn Talent Solutions Gender Insights Report 2019

At PMI, we’ve chosen to do something incredible.
We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions.


PMI’s journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer facing organisation.

Such a shift creates an abundance of unique and transformative IT projects to match all levels of skills and ambitions. You’ll feel like you’re working in a start-up – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. You’ll get a chance to work with cutting-edge technologies (e.g., Cloud, APIs, AI) as well as management practices (e.g., Agile, Design Thinking, Product Management). Our environment is fast-paced and highly collaborative. If you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career.

Digital at PMI is dynamic, diverse, and disruptive. Join us and become a part of a top talent team where you can bring new ideas to life in a global function that is a key driver of the success of our business.

Joining IT Consumer

The IT Consumer and Commercial team plays a critical role in delivering PMI’s Smoke-Free Future. We are enabling digital services to our consumers and retailers by building platforms to communicate our vision to broader society. Together with talent from multiple business and technology functions across our footprint, we are delivering a premium experience for our consumers.

When you join this team, you will work in a dynamic, diverse and warm environment. You will be exposed to all stages of software delivery in a team combining experts across multiple fields from Project & Portfolio Management through to Architecture, Solution Management and DevSecOps.

Our portfolio consists of multiple cutting-edge technologies in Web, Commerce or CRM, enabling a truly seamless omnichannel experience for our consumers. You will have the opportunity to expand your knowledge of cloud solutions and gain valuable hands-on experience working side by side with the top technology providers.

Technical Lead IT B2B Retail Engagement

To commercialise and expand our reduced risks products, we are building and rolling out global platforms. Amongst these, our retailer engagement platform aims to provide the best experience to the end-to-end retail journey, from onboarding, training, commerce and after sales, through multiple engagement channels, across our markets worldwide.

You will be collaborating with multiple product development teams, supporting system and data design, in line with new or improved capability requirements together with ensuring that platform’s non-functional requirements, such as scalability, performance, or extensibility, are met.

Your ‘day to day’

As a Technical Lead, you will collaborate with our solution managers supporting them with solution design and hands-on code review vs. non-functional requirements. You will contribute to user requirements triage and evaluation while identifying opportunities for optimisations and test automation, as well as troubleshooting.

Where we See This Role Going

You will have a strong focus on products’ technical quality down to code level, while understanding and translating business requirements into technical solutions by following standard and best practices and ensuring scalability and flexibility. This will require collaborating with various cross-functional agile teams, and seek consensus within different parties, including business.

Who are you?
  • University degree in Information Systems, Computer Science, Business Administration or equivalent
  • 4+ year experience working with Salesforce products including, MuleSoft and managed packages. Experience with Consumer Good Cloud, Salesforce Maps and Field Service Lightning is a plus
  • Experience as a lead developer on Salesforce products. Experience in integration and deployment of Salesforce products is a plus
  • Hands on experience in Lighting Web Components, Salesforce Flow and Apex development is a must have. JavaScript/Python knowledge is a plus
  • Experience in designing end-to-end solutions and ability to properly link business processes, data flows and system functionalities. Experience in architecting such solutions is a plus
  • Experience on Amazon Web hosting components a plus
  • A strong orientation toward problem solving and dealing with ambiguity amidst multiple priorities
  • Stakeholder management experience and excellent communication skills
  • Project Management and/or Lean/Agile tools expertise highly desirable
  • Prioritisation skills to effectively organise delivery of multiple tasks with challenging deadlines
  • Autonomous in defining objectives and driving execution with minimal guidance
  • Passion for continuous learning in an ever-changing environment
  • Consumer-centric approach and mindset
  • A collaborative approach, comfortable with all types of external and internal partners

What’s in it for you?

There are many IT Organizations out there, so why should you join ours?

We believe PMI IT’s true strength is fuelled by our people, and that our success depends on them coming to work every single day with a sense of purpose and an appetite for progress. We are a people first organisation committed to providing you with first-class employee journey. Here’s a glimpse of what’s in it for you upon joining us:

  • Work-life balance: Wellbeing comes first. We offer a fantastic office environment and Smart working options to ensure you have the best work-life balance possible
  • Learning & Development: Your growth is a priority. Our robust and varied learning & development ecosystem will help you strengthen your technical skills and enhance your soft skills and business acumen. The capabilities you will acquire with us will support your life-time employability within IT, PMI, and beyond
  • Inclusion & Diversity: Our differences - much more than our similarities - generate the innovation we are looking for. We aspire to build a diverse and inclusive organization to access the breadth and depth of thinking and sensitivity necessary to thrive

Every single IT colleague is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If this offer resonates with you, we look forward to receiving your application and getting to know you.

Together, let’s deliver a smoke free future.
You’ve got this!