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Microsoft Internal Specialist


Location: Greater Manchester

Job Type: Full time


Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Microsoft Team

Microsoft are a key strategic partner for Softcat. The Microsoft team provide licensing, product information and commercial guidance in Microsoft sales engagements. This is underpinned by the operational and contractual expertise within the team, spanning both Corporate and Public Sector licensing sales.

Success. The Softcat Way.

Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.

Help support our Microsoft team and customers

As a Microsoft Internal Specialist you will be an essential part of the Microsoft Internal Team, working alongside your teammates to you will be engaging with Customers and the Softcat Public Sector Sales teams to provide product & licensing information and engaging on additional activities to ensure an excellent level of service.

As part of this role you'll be responsible for:

  • Assisting the Public Sector Microsoft specialists with basic customer requests & enquiries.
  • Supporting the specialists with creation of quotes and cost models.
  • Working with Public Sector Sales Support & licensing purchasers to ensure adherence to the clean order process for contract orders.
  • Running periodic reports to provide customers with visibility of licenses, consumption, and billing.
  • Providing support with the creation of standardised customer facing templates.
  • Delivering verbal and written communications with customers.
  • Driving to close Microsoft licensing opportunities as needed with Softcat Account Managers
  • Managing communication internally and externally about Microsoft products and associated licencing
  • Working alongside Softcat Sales Teams & Licensing Consultants engaging with targeted customers and assisting them on meetings and conference calls

What we need from you

  • Excellent communicator.
  • Highly organised and
  • Good oral and written communication
  • An interest in technology is an
  • Ability to develop and maintain relationships with both customers and
  • Proficient use of Microsoft Office
  • Excellent time management skills with the ability to meet expectations for fast turn-around

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working – 3 days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector.