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Technical Practice Lead - Cyber Security


Location: Glasgow City

Job Type: Full time


Would you like to be part of a team that is growing?

Do you enjoy working as part of a devoted, passionate, and collaborative team?

Join our Professional Services team

Softcat's Professional Services department delivers our customer facing technical solutions. The department consists of a growing team of consultants and engineers specialising in Datacenter, Digital Workspace, Network Security and Platform solutions; dotted all over the UK.

Success. The Softcat Way.

Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

Do you want to make change happen by joining a team that never stands still?

You will work with the Professional Services Manager to help drive strategy for the department as well as engage with Technical Assurance, Sales and Project Management to support technically on Bids, in flight projects and pre-sales engagements with Softcat's customers.

As Technical Practice Lead - Cyber, you'll be responsible for:

  • Providing continual communication, feedback, and guidance to your team and your management
  • Managing headcount within your business area and be accountable for the standard and value of recruits
  • Providing your team with individual mentoring, coaching, learning and development
  • Assisting the Technical Assurance team with technical queries when a consultant is not available.
  • Creating a cyber security culture and architecture promoting continuous improvement, innovation and agility in how services are delivered.
  • Acting as a technical escalation point for projects

What we need from you

  • Cisco Certified Network Associate – Routing and Switching (CCNA)
  • Cisco Certified Network Associate – Security (CCNA-Security)
  • Knowledge of Cyber operations – threat intelligence, monitoring, detection, digital forensics, incident response
  • Leadership and (remote) management of a team
  • Strong people and stakeholder management experience
  • Collaborative in approach and able to operate independently

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working - a mixture of working from the office and working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs
  • We can also offer this role on a part time (4 days per week) basis

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.