Head of Financial Operations

Softcat

Location: Buckinghamshire

Job Type: Full time

Posted


Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Finance Operations Team

Financial operations at Softcat includes the accounts payable, credit control and billing teams, totalling circa 50 people, all of which work from our head office in Marlow. These teams are responsible for the timely collection of cash from customers (£200m+ per month), production of monthly usage-based invoices and payments to our suppliers. The Managers of these individual teams will report into this role. The successful candidate will report into the Group Financial Controller. The company typically deals with high volume, low value transactions across a vast customer and supplier base and these teams play a critical role in the Company's success

Success. The Softcat Way.

There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.

Be part of a team that enables business growth

The successful candidate will be managing the individuals who lead these departments, ensuring they are sufficiently incentivised, resourced and that the appropriate systems and processes are in place. A recent ERP system change has created many opportunities for improvement and this role will continue this development, being a conduit between these teams, the IT development team and wider finance. It is critical that the successful individual has strong management skills, can build a high-class function and is able to communicate at many different levels, from junior new starts to Board level. Culture is so important at Softcat and balancing the need to not only do the right things but doing them the right way, is key to this role. This role will form part of the wider business operations management team and will be influential in how this area develops in the future.

As the Head of Financial Operations, you'll be responsible for:

  • Managing 3 direct reports, with regular one to ones, performance management and feedback
  • Taking these teams to the next level in terms of processes, systems, and resource
  • Dealing directly with customer or supplier issues, when required, ensuring swift resolution
  • Reviewing debtor/creditor aging and team performance
  • Introducing improvements such as automated dunning, OCR invoice upload and direct debit facilities
  • Working closely with the credit assessment teams to ensure bad debt is managed carefully.

What we need from you

  • Managing 3 direct reports, with regular one to ones, performance management and feedback
  • Taking these teams to the next level in terms of processes, systems, and resource
  • Dealing directly with customer or supplier issues, when required, ensuring swift resolution
  • Reviewing debtor/creditor aging and team performance
  • Introducing improvements such as automated dunning, OCR invoice upload and direct debit facilities
  • Working closely with the credit assessment teams to ensure bad debt is managed carefully

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Hybrid working3 days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now

As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.

You’ve got this!