Head of Communications

Telegraph Media Group

Location: Greater London

Job Type: Full time



About Us

For over 160 years, The Telegraph’s stories, dispatches, interviews, and investigations have set the agenda, sparked debate, and provided generations of readers with a trusted source of news, information, and opinion.

Our vision, with quality journalism at the heart, is to pioneer new ways to serve 10 million registered users and 1 million subscribers, by 2023, a vision we all stand behind. We wouldn’t be one of the world's most successful media organisations without the talent, determination, and creative spirit of our people. As our readers’ needs evolve, it's more important than ever that we recruit original thinkers and innovative individuals who can keep us at the forefront of our industry. That means not only journalists but also marketers, analysts, designers, engineers, and much more.

We want to foster the diversity of thought through our people, create inclusive working environments that allow everyone to be their authentic selves at work while creating a sense of belonging to ensure we have the highest performing teams.

About the role

We have an exciting opportunity for an ambitious Head of Communications to join our Communications department. In this role you’ll be responsible for supporting the business by helping to shape, lead and implement the Telegraph’s communications strategy.

This is a fast paced role where you need to be adaptable to change with a rolling news agenda. You will be embedded in the business from our busy newsroom to the corporate functions.

Alongside the Director of Communications you will lead on corporate comms, business transformation and supporting our successful subscription remit. You will take a proactive lead on driving the PR for the company and work closely with internal and external stakeholders to develop campaigns that position us as a leading multimedia business. From devising effective and creative communications strategies to implementation of plans, this role requires a passion for the media industry.

We are looking for someone with digital experience who has strong relationships with broadcast and media journalists.

Key Responsibilities

  • Writing and delivering PR plans for the business and working with key stakeholders and partners
  • Proactively dealing with all Telegraph press enquiries, briefing journalists for both national, trade and broadcast media. This may include ‘out of hours’ requests.
  • Working with a number of departments across the business, showcasing their work and announcing appointments, media firsts, product launches and award wins
  • Working closely with the editorial department promoting editorial stories, initiatives, journalists and promoting the brand.
  • Developing and implementing campaigns that position the Telegraph as a multimedia business
  • Managing the grid of all interviews and speaking engagements for senior executives and journalists
  • Liaising with all broadcast outlets to promote Telegraph editorial exclusives and business successes.
  • Writing and overseeing all press announcements and communications materials
  • Monitoring of coverage and industry news
  • Handling and assisting all Telegraph press enquiries, briefing journalists for both national, trade and broadcast media.
  • Proven ability to build effective and trusted relationships with key internal and external journalists/stakeholders
  • Ability to step up to support/deputise for the Director Of Communications when occasion requires.
  • Able to foresee issues/difficulties and plan for different PR scenarios
  • Build strong relationships with the Executive Team.

Key Skills

  • You will have significant demonstrable PR experience, either in-house or agency-side, preferably in a digital or multimedia business.
  • A proactive approach to working in a busy newsroom and a thriving digital business is key to securing this role, as is a good understanding of the media landscape.
  • The role requires excellent written and verbal communication skills.
  • Dealing with many sensitive issues, it is essential that you are capable of handling confidential information with discretion.
  • Able to work at pace and demonstrate resilience
  • An ability to work independently but also take direction and feedback
  • An adaptable style to work with a wide range of key stakeholders
  • Experience of managing a team
  • Confidence to deal with senior team members across a broad range of challenges/ events / campaigns.
  • Adaptability to work with various internal stakeholders on multiple internal comms

What you can expect from us if you’re successful:

  • Personal and career development opportunities such as communication, soft skills and industry qualifications.
  • Work within a dynamic team, who challenge the status quo and champion agile working & continuous improvement; adopting the Telegraph’s values - together, fearless, open-minded and informed - in everything we do.
  • 25 days holiday; rising to 30 days after 3 years service, private pension, plus lifestyle, health & wellbeing and financial benefits.

Our Benefits

The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and equal parental pay (six months fully paid for mothers and fathers), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.

Training and development

With support from your manager and colleagues, you’ll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.

Our commitment to inclusion

We want you to feel you belong here and welcome candidates from all backgrounds. Our organisation is on a continuous journey to achieve this sense of belonging, with focused inclusion policies, training, and internal networks. We believe it’s not only the right thing to do but that there’s a strong business case to support it. Because if you feel you belong, you’ll feel more comfortable, so you’ll be more likely to achieve your best.

We have a number of internal networks that are totally inclusive and open for anyone to join. These include internal inclusion networks covering employees from ethnic minority backgrounds, working families, LGBTQ+, disabilities and long-term conditions, gender, wellbeing, and women in tech.

Your wellbeing is paramount, so we have trained over 100 Mental Health First Aiders in the last two years to help support our employees. We’ve also signed the Tech Talent Charter, and are committed to driving greater inclusion and diversity.

You’ve got this!