Certification Officer (Maternity Cover)


Location: Cambridgeshire

Job Type: Full time


Show that gap who’s boss!
Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
*LinkedIn Talent Solutions Gender Insights Report 2019

Certification Officer (Maternity Cover)

Personnel Certification/TWI Certification Ltd

Location: Cambridge

Contract: Fixed Term Contract – 1 Year

Hours: Full time

Salary: Competitive rate

Number of Vacancies: 2

Description of role:

In response to sustained business growth and the introduction of exciting new products, TWI Certification Ltd (TWI CL) has created opportunities for two Certification Officer to join their established and friendly team. TWI CL is an internationally recognised and respected certification body that develops and operates industry-focused assessment schemes to recognise the competence and compliance of personnel and manufacturers.

You will rapidly gain knowledge of a range of certification schemes and processes. With a logical and systematic approach to your work, you will value being supported by written procedures and guidelines in this regulated environment where quality of data input and document output is of prime importance.

Key accountabilities:

  • Issuing/renewing certificates and ID cards in compliance with the relevant scheme requirements
  • Processing payments, including credit/debit card, cheque and bank transfers
  • Managing own day to day filing
  • Managing own/team couriers
  • Managing international customer enquiries via email and phone
  • Liaising with internal customers worldwide

About us:

TWI CL is an internationally recognised and respected UKAS accredited certification body that develops and operates industry-focused assessment schemes to recognise the competence and compliance of personnel through its CSWIP and BGAS/CSWIP schemes with certificate holders in over 60 countries.

Diversity statement:

TWI Ltd is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential. We put Equality, Diversity and Inclusion at the heart of our people practices to attract, develop and retain the best talent.


We recognise that it’s the differences of our people that gives us our competitive edge and enables us to maintain our world leading reputation. This is why we are committed to ensuring there is diversity across every level of our organisation; representative of the Members and societies we serve. We have made Inclusion our number one corporate value to demonstrate our commitment to ensure it is at the core of everything we do at TWI.

Why work for TWI?

We offer a competitive salary, share-in-success bonus scheme, generous pension scheme (both employee contribution (flexible amount) and TWI contribution (up to 10% of salary), holiday (25 days + 8 bank holiday’s), private health and dental cover, career development and training, onsite employee restaurant, onsite gym, day nursery available for companies on Granta Park (Cambridge) site (subject to availability), onsite parking and more.

We know that balancing work and personal life can at times be challenging. This is why we continue to review and implement family friendly policies including hybrid working, flexible working, enhanced maternity pay and paid parental leave.

Closing Date: 3 October 2022

Reference number: 164/22

For further details, please click on the Job Description link below:


TWI Culture

As one of the world’s leading independent research and technology organisations, we are committed to attracting, motivating and retaining the best talent from around the world. Our goal is to develop the next generation of experts to address future industry challenges.

We are committed to creating a culture that recognises and respects the differences between people while valuing the contribution everyone makes to TWI.

The diversity of our staff and students makes a positive and important contribution to our continuing success.

TWI offers a comprehensive training programme, incorporating both in-house and external courses to support staff development.

TWI Values:

Our six values provide a point of reference for the way we expect our people to operate and behave.

  • Inclusion: Valuing the contribution from every individual, creating value for our customers
  • Teamwork: Building effective working relationships, we accomplish more together
  • Adaptability: Engaging positively with change to meet the needs of the business
  • Taking Responsibility: Achieving our objectives and personal development
  • Innovation & Expertise: Championing new ideas and sharing knowledge to solve industry problems
  • Customer Focus: Building trusting relationships with our customers
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