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Certification Officer

TWI Ltd

Location: Cambridgeshire

Job Type: Full time

Posted


Certification Officer

Personnel Certification/TWI Certification Ltd

Location: Cambridge

Contract: Permanent

Hours: Full time

Salary: Competitive rate

Description of role:

In response to sustained business growth and the introduction of exciting new products, TWI Certification Ltd (TWI CL) has created opportunities for a Certification Officer to join their established and friendly team. TWI CL is an internationally recognised and respected certification body that develops and operates industry-focused assessment schemes to recognise the competence and compliance of personnel and manufacturers.

You will rapidly gain knowledge of a range of certification schemes and processes. With a logical and systematic approach to your work, you will value being supported by written procedures and guidelines in this regulated environment where quality of data input and document output is of prime importance.

Key accountabilities:

  • Processing payments, including credit/debit card, cheque and bank transfers
  • Liaising with Accounts on missing payments and client portal requirements
  • Completing Supplier Information Forms
  • Issuing/renewing certificates and ID cards in compliance with the relevant scheme requirements
  • Managing international customer enquiries via email and phone
  • Liaising with internal customers worldwide

About us:

TWI Ltd is a world expert in engineering, materials and joining technologies with significant property assets. We provide industry with advice and know-how in design, fabrication, failure analysis and prevention.

We offer opportunities to collaborate with inspiring and expert teams and a supportive environment in which you are actively encouraged to share your ideas and continually develop your own skills and knowledge.

If you are looking to join an organisation that is fuelled by innovation, teamwork, and openness, this role could be for you.

Diversity statement:

TWI Ltd is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential. We put Equality, Diversity and Inclusion at the heart of our people practices to attract, develop and retain the best talent.

Inclusion:

We recognise that it’s the differences of our people that gives us our competitive edge and enables us to maintain our world leading reputation. This is why we are committed to ensuring there is diversity across every level of our organisation; representative of the Members and societies we serve. We have made Inclusion our number one corporate value to demonstrate our commitment to ensure it is at the core of everything we do at TWI.

Why work for TWI?

We offer a competitive salary, share-in-success bonus scheme, generous pension scheme (both employee contribution (flexible amount) and TWI contribution (up to 10% of salary), holiday (25 days + 8 bank holiday’s), private health and dental cover, career development and training, onsite employee restaurant, onsite gym, day nursery available for companies on Granta Park (Cambridge) site (subject to availability), onsite parking and more.

We know that balancing work and personal life can at times be challenging. This is why we continue to review and implement family friendly policies including hybrid working, flexible working, enhanced maternity pay and paid parental leave.

Closing Date: 28 November 2022

Reference number: 177/22

For further details, please click on the Job Description link below:

https://www.twi-global.com/pdfs/careers/177-22-JD-Certification-Officer.pdf

TWI Culture

As one of the world’s leading independent research and technology organisations, we are committed to attracting, motivating and retaining the best talent from around the world. Our goal is to develop the next generation of experts to address future industry challenges.

We are committed to creating a culture that recognises and respects the differences between people while valuing the contribution everyone makes to TWI.

We recognise the diversity of our staff and students makes a positive and important contribution to our continuing success.

TWI offers a comprehensive training programme, incorporating both in-house and external courses to support staff development.

TWI Values:

Teamwork

Building effective working relationships, we accomplish more together

Innovation and Expertise

Championing new ideas and sharing knowledge with each other

Taking responsibility

Achieving our objectives and personal development

Customer focus

Building trusting relationships with our customers

Adaptability

Accepting and engaging positively with change

Inclusion

Valuing the contribution from every individual, creating value for our customers