Business Consultant

Aflac

Location: Columbia, South Carolina

Job Type: Full time

Posted

Be brave, not perfect.
- Reshma Saujani

Job Summary

Serves as a consultant between IT and business partners on highly complex projects; identifies and communicates business needs and translates them into business and technical requirements from which solutions can be implemented; determines if internal or external solutions exist or whether new solutions are needed; determines if these solutions impact existing work processes and systems as well as ensures proper integration; makes recommendations for buy vs. build decisions for possible solutions

Principal Duties & Responsibilities

  • Serves as a consultant and senior-level project team member or leader working on highly complex and or highly visible projects

  • Serves as liaison between the business partners and IT to provide technical solutions to meet user needs and maintain established business relationships

  • Leads and or assists with project deliverables such as project initiation requests, business and technical requirements, use cases, interface specifications, business architecture models, process models, cost/benefit analysis, risk and issue logs, test plans, training plans and elevation / validation plans.

  • Spearheads or leads business process modeling efforts to model complex current and future state business processes and performs gap analysis.

  • Communicates complex technical concepts simply and effectively to non-technical team members

  • Identifies opportunities that impact business strategy and system performance

  • Conducts systems analysis with a focus on technical process models and use cases

  • Collects research on the competition in terms of best practices, business processes, and procedures; pays particular attention to market strategies and product development; makes recommendations for buy vs. build decisions

  • Mentors and develops junior team members into resources with higher skill sets.

  • Ability to communicate complex issues and solutions to Exec./Sr. Management

  • Provides testing support and analysis for defect resolution

  • Performs other related duties as required

Education & Experience Required

  • Bachelor’s Degree in Business Administration, Computer Science, Information Systems or a related field
  • Five or more years of professional job related work experience in business process modeling/mapping methodologies development, and data modeling experience
  • Demonstrated experience in developing projects across all phases of the project life cycle; demonstrated experience in developing functional specifications, , user interface designs/wireframes
  • Advanced database skills with experience using MS Access, knowledge of how relational databases work
  • Knowledge of how systems support business operations, collection of technical requirements, and modeling concepts
  • Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions
  • BPMN notation
  • Experience in working simultaneously with technical IT resources and non-technical business resources and users

Or an equivalent combination of education and experience

Job Knowledge & Skills

  • ERP/CorpDistributed

  • PS Query

  • Business Cost Benefit Analysis

  • SQL

  • Crystal

  • Business Definition Requirements

  • Microsoft Office

  • Business Processes

  • Visio

  • Business Case Preparation

  • Develop Functional Specifications

  • Develop Requirements Definition

  • Data Entity-Relationship (ER) Diagramming

  • ERP/HR

  • SAP HR Modules

  • PS Query

  • Business Cost Benefit Analysis

  • SQL

  • Crystal

  • Business Definition Requirements

  • Microsoft Office

  • Business Processes

  • Prepare Flowcharts

  • Visio

  • Business Case Preparation

  • Develop Functional Specifications

  • Develop Requirements Definition

  • Data Entity-Relationship (ER) Diagramming

  • ERP/Financial

  • SAP Financial Modules

  • PS Query

  • Business Cost Benefit Analysis

  • SQL

  • Crystal

  • Business Definition Requirements

  • Microsoft Office

  • Business Processes

  • Prepare Flowcharts

  • Visio

  • Business Case Preparation

  • Develop Functional Specifications

  • Develop Requirements Definition

  • Data Entity-Relationship (ER) Diagramming

  • ERP/Technical

  • PS Query

  • Business Cost Benefit Analysis

  • SQL

  • Crystal

  • Business Definition Requirements

  • Microsoft Office

  • Business Processes

  • Prepare Flowcharts

  • Visio

  • Business Case Preparation

  • Develop Functional Specifications

  • Develop Requirements Definition

  • Data Entity-Relationship (ER ) Diagramming

Competencies

  • Acting with Integrity
  • Communicating Effectively
  • Pursuing Self-Development
  • Serving Customers
  • Supporting Change
  • Supporting Organizational Goals
  • Working with Diverse Populations
You’ve got this!