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Market Coordinator


Location: Phoenix, Arizona

Job Type: Full time


Opportunity: Market Coordinator- Phoenix, AZ

Job Summary

In support of market office, agents and coordinators, processes contracts, state licensing issues and tracking for career, broker, and group

Principal Duties & Responsibilities

  • Processes change in status request; submit and track 30 day change of status request, promotion and demotion paper work, and maintains personal records and files; updates tracking and distribution lists to include email and state website

  • Compile new agent welcome letter and packets and distributes to agent and DSC; provide assistance with training registrations, lodging, meals and incentive items

  • Assist with creating and distributing team birthday cards, flowers and all public goodwill

  • Assist with updating state website training documents, and provide support with state meetings

  • Gathers information regarding personnel ethics complaints from policyholders and provides to HQ for tracking and follow up

  • Distributes mail, faxes and other communications; maintains inventory levels of office supplies and initiates purchase orders as necessary; reconciles invoices

  • Provides support to Sr. Market Coordinator preparing routine daily, weekly, and monthly reports, and award tracking; provides assistance with sales school and contest

  • Assist with planning and arrangement of conferences, meetings, rallies, and events

  • Performs other related duties as assigned

Education & Experience Required

  • High School Diploma
  • Two years of related work experience

Or an equivalent combination of education and experience

Education & Experience Preferred

  • Bachelor’s Degree

Job Knowledge & Skills

  • Intermediate to Advanced: Microsoft Word, Excel, PowerPoint


  • Acting with Integrity - Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments
  • Communicating Effectively - Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener
  • Pursuing Self-Development - Demonstrates ambition and desire to move forward in his/her career; engages others in discussions about career development; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities
  • Serving Customers - Builds strong relationships with customers; stays aware of customer needs, concerns and satisfaction; responds promptly to customer questions and requests; effectively manages
  • Supporting Change - Enthusiastically participates in new change initiatives and programs; focuses on reasons why changes will work and how they will be beneficial
  • Supporting Organizational Goals - Actively supports organizational goals and values; demonstrates enthusiasm toward the company's goals and mission; aligns actions around organizational goals
  • Working with Diverse Populations - Shows respect for the beliefs and traditions of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds