Field Quality Engineer

Las Vegas, Nevada
Full time
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I.T., digital & online media services
5,001-10,000 employees
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This role is located in Las Vegas, NV (onsite).

The Field Quality Engineer will be responsible for reviewing data to determine areas of opportunity concerning components and assemblies from post installation opportunities. This role will review, analyze, test, and ultimately determine root cause failure conditions on this material. This data will be then turned into recommendations to be presented to the business for improvements on the company’s field quality post installation opportunities management.

This has been designated as a safety-sensitive job because it involves performing one or more tasks/duties that could reasonably affect the safety and health of the employee performing the task(s) or others.

What You'll Do

  • Quality Expertise: Provides Quality subject-matter-expertise through the product lifecycle, helps establish Critical-to-Quality characteristics, working with Supplier Quality and D&D, supporting customers, as applicable. Also provides:
    • Key design quality inputs/outputs, deliverables, and supplier requirements
    • Establish and maintain quality tools, methods, standards, and visuals
    • Develop and establish quality end of life cycle standards for material
  • Strategic Quality Improvement:
    • Institutionalizing long-term strategic quality post installation opportunities improvement planning
    • Partner with Field Service team to address post Installation quality opportunities
    • Supports Continuous Improvement of ATI product design
    • Monitors and reports on part and or material post installation performance
    • Manage & report on internal/external corrective actions
    • Initiate Supplier Corrective Actions
    • Assist in Problem-Solving & Root Cause Analysis on post installation opportunities
    • Standardizing End of Life Cycle processes, metrics, and procedures
    • Continuous Improvement of our warranty repair recovery program.
  • Budgeting and Cost Control: Plans for and uses resources efficiently; always looks for ways to reduce costs.
  • Communication: Communicates well verbally and in writing; creates accurate and punctual reports; delivers presentations; shares information and ideas with others; has good listening skills.
  • Quality Culture Improvement: Contributes to create, present, and support implementation of creating a culture of operational excellence.
  • Decision Making/Judgment: Recognizes problems and responds; systematically gathers information; sorts through complex issues; seeks input from others; addresses root causes of issues; makes timely decisions; can make difficult decisions; uses consensus when possible; communicates decisions to others.
  • Planning: Establishes goals, develops realistic plans, and aligns plans with company goals; plans for and manages resources; coordinates and cooperates with others
  • Project Management: Establishes project goals, milestones, and procedures; defines roles and responsibilities; acquires project resources; coordinates quality projects throughout company; monitors project progress; manages multiple projects simultaneously.
  • Problem Solving/Analysis: Breaks down problems into smaller components; understands underlying issues and can simplify and process complex issues; understands the difference between critical details and unimportant facts.
  • An assertive, yet collaborative and team-oriented style: Experience influencing diverse components of the company. Must possess the vision, tough-mindedness, and political savvy to effectively manage across functional teams within a structure that requires influencing at all levels, both internally and externally.
  • Energetic, innovative, and resourceful in overcoming barriers and ensuring solutions which are accepted and effective.
  • Develop strategies and programs, as well as leading projects that improve the productivity and efficiency of the various work processes of the company as it relates to post installation opportunities management.

What We're Looking For


  • Bachelor’s degree in Engineering, Quality, or related field and/or experience.

  • 5 or more years of related experience

  • Broad knowledge of Quality Assurance Sciences, Supply Chain, Manufacturing and Business Processes.

  • Certified Six Sigma Black Belt, ASQ-Certified Quality Engineer, Hands-on application experience in deploying improved Quality Systems internally and externally, Supplier Auditing, Supplier, Design, & Production Quality Engineering.

  • Demonstrable skills in the Microsoft Office Suite, PowerPoint, Excel, Word, Data Systems, MS/Power/BI

  • Working History/Familiarity with electronic design, product manufacturing and associated special processes. (Powder coating, injection molding, welding, machining, metal fab, etc.)

  • History of leadership accomplishments in various organizations/industries

  • Functional knowledge of the gaming, development, manufacturing, and/or technology industries

  • Data Analytics knowledge, generating charts and graphs

  • Must have strong communication skills, be able to work independently and be team oriented.

  • Ability to read, write, and speak English.


  • Ability to speak multiple languages a plus (Spanish/Chinese)

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

  • World Leader in Gaming Entertainment

  • Robust benefits package

  • Global career opportunities

Our Values

  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel Expectations

Up to 25%

Pay Range


Pay Rate Type


Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.