Reporting to the Manager of Credit & Collections (Americas), you will be responsible for delivering the current Collections processes.

The role is part of Global Finance Services and will drive a data-led mindset across the Accounts Receivable team to drive accurate, efficient, and scalable services in this key customer-focused team.

What You'll Do

• Accountable for accurate, complete, and timely collection of cash, meeting or exceeding targets set.

• Ensure customer accounts are up to date and all credits processed in a timely manner.

• Provide inputs into Bad Debt Provisions.

• Own the maintenance of customer master data records.

• Maintenance of Get Paid system integrity.

• Responsible to ensure investigations of customer disputes are triaged and actioned on a timely and appropriate basis.

• Responsible for reviewing and reconciling customer accounts as needed in collaboration with Billing Analyst

• Record timely, accurate and concise collection notes in the collection system reflecting collection efforts.

• Accountable for the accurate, complete, and timely credit assessment of customers in line with policy.

• Maintenance and execution of the current credit policy, with periodic reviews of the policy to stay current.

• Pro-actively advises on credit assessment changes (e.g., if a country becomes riskier, or if a customer mergers with another customer)

• Liaise with key stakeholders to ensure customers on credit hold are appropriately reviewed.

• New customer setups and maintenance of customer Master Data

• Pro-actively advises on credit assessment changes (e.g., if a country becomes riskier, or if a customer mergers with another customer)

• Liaise with key stakeholders to ensure customers on credit hold are appropriately reviewed.

• New customer setups and maintenance of customer Master Data

What We're Looking For

• Bachelor’s degree in Accounting, Finance or another related field is preferred. Other related experience may be considered in lieu of formal education requirements.

• Minimum 3 years in a similar role across any industry (preferably in a gaming or manufacturing industry).

• Strong stakeholder engagement skills to engage key and difficult stakeholders.

• Adaptable to prioritize and schedule competing requirements to deliver successful outcomes for a team.

• Able to demonstrably motivate a team.

• Technology savvy with understanding of an ERP system (preferably MS Dynamics suite)

• Excellent communication skills with ability to present, write and influence all levels of staff and management.

• Strong analytical and problem-solving skills

• Detailed orientated and can meet tight deadlines.

• Detailed understanding of the importance of robust control environment

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel Expectations

None

Pay Range

$20.42 - $37.92 per hour

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.