Financial Analyst - Customer Support & Success


Location: San Francisco, California

Job Type: Full time

Last updated

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Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
*LinkedIn Talent Solutions Gender Insights Report 2019

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We’re hiring for an integral member of Atlassian’s GTM (Go-to-Market) FP&A team. You will report to the FP&A Operations Manager of Customer Support Services (CSS) and Customer Success & Innovation (CSI). You will be the go-to person of budget-related questions, and you will work cross-functionally and provide insightful analyses to the leaders in CSS, CSI, and GTM FP&A. You will thrive if you are highly driven, resourceful, and interested in expanding your knowledge of GTM functions in SaaS.

In this role you'll get to...

  • Build trusted relationships with budget managers across CSS and CSI
  • Track budget movements across various expense accounts and departments, helping CSS and CSI make critical budget allocation and trade-off decisions along the way
  • Prepare and present monthly and quarterly variance to budget analyses to CSS and CSI, as well as any ad-hoc budget analyses requested by the business
  • Partner with Accounting during month-end closes to ensure that the appropriate expenses are recognized
  • Partner with budget managers, Accounting, and Procurement to ensure that appropriate budgets are set aside for new contracts
  • Identify and execute process improvements

On your first day we'll expect you to have:

  • Bachelor’s degree in a quantitative field
  • 2+ years of experience in a financial/analytical role
  • Experience with simultaneously managing multiple business stakeholders' budgets
  • Strong interest in GTM functions in SaaS
  • Advanced financial modeling skills
  • Eagerness to learn and a self-starter
  • Excellent critical thinking, organizational, and prioritization skills
  • Team player in a fast-paced environment with minimal supervision
  • An effective communicator who is concise, timely, and able to explain finance and accounting to non-finance partners
  • Comfortable with working with senior leaders and even challenging the status quo when it’s in the business' best interests

It's not required but great if you have:

  • Exposure to planning tools like Anaplan and Tableau and Procurement platforms such as Coupa
  • Technology or Software / SaaS industry experience
Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.
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