UX Designer, Distribution Network

Atlassian

Location: San Francisco, California

Job Type: Full time

Posted

Men
16%
Women
Show that gap who’s boss!
Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
*LinkedIn Talent Solutions Gender Insights Report 2019

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Do you love complex problems, helping people discover exactly the right product solution, and making it seem simple? Atlassian has an extraordinary opportunity for you! We are searching for a UX Designer to join our Distribution Network team. Our Team partners creatively and strategically with a cross-functional team of product managers, marketers, engineers, analysts, and legendary designers to help build and improve the recommendations experiences that occur across our surfaces and products.
We're a rapidly growing software company that does not rely on a sales team, so the surfaces across our products are the growth engine of our business—and we need you to help make it amazing. Atlassian is one of the fastest growing software companies in the world, with millions of users across our products. We're making a substantial investment in experience design, endeavoring to make Atlassian products essential for all teams. We're growing our global design team and searching for diligent, energetic designers to help us.

The Distribution Network Team at Atlassian is responsible for:

  • Crafting and sharing the product vision, and strategy for our personalized solution recommendations across our products and surfaces.
  • Experimenting, testing, and optimizing to create a delightful, frictionless and tailored end-to-end experiences
  • Aligning on a shared vision across the company and driving toward project execution
  • Partnering with many teams to bring their experiments to life and to scale.

In this role, you'll have the opportunity to:

  • Develop a keen understanding of our potential users and their needs, in partnership with your cross-functional team
  • Collaborate with many teams ranging from Marketing to Product to build a clear, understandable end-to-end journey, from discovering products or solutions to paying for them
  • Partner with our Research and Insights team to use qualitative and quantitative data to inform the experience across the buyer's journey
  • Use these insights to design experiences that help bridge the gap between our customers' goals and the capabilities that Atlassian products and solutions provide for them

The ideal candidate will bring:

  • An updated and polished portfolio that demonstrates strong user experience and interaction design informed by empathy for the user. This is key for us.
  • 3+ years of professional UX design experience under your belt, ideally for e-commerce and purchasing in a B2B setting
  • Demonstrated love of the open iterative design process – constantly sketching, showing work in progress, validating with customers and data, iterating, shipping, learning, growing, and shipping customer value some more
  • Strong facilitation and cross-functional collaboration skills: you can demonstrate the ability to work across multiple teams, solicit and synthesize feedback, and facilitate design discussions
  • Experience with strategies for utilizing data to inform awesome digital experiences

Bonus points for:

  • Experience using behavioral economics and psychology perspectives to achieve established customer and business outcomes
  • Experience using Service Design as a means of improving end-to-end experiences
  • Experience with Systems design thinking and practices


Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.
You’ve got this!