Accessibility Research Operations Coordinator


Location: San Francisco, California

Job Type: Full time


Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We're able to hire eligible candidates for this role from any location in the United States West Coast, Australia, and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team.
Your future team
Our Research Operations team is a motley crew of people with backgrounds in research, participant recruitment, library sciences, education, finances, and technology. We deliver the operations needed to help a fast-growing research team and hundreds of Atlassians do customer research skilfully.
We're looking for an Accessibility Research Operations Coordinator, reporting to the Research Services Manager to develop operations to support Atlassians in understanding the needs of customers who live with a disability. If you're a program coordinator with experience delivering operations for accessibility research, we'd love to work with you.

What you'll do

  • Deliver the tooling and processes needed to support research with people living with disability.
  • Build and populate a research panel with Atlassian customers who live with disability.
  • Deliver training and guidance to support accessibility research in partnership with our Research Ops Education Lead.
  • Partner with the Accessibility and Privacy teams to deliver compliant and respectful accessibility research operations.
  • Develop relationships with accessibility agencies, organizations, and communities.

Your background

  • Several years of experience in a research operations or a program coordination role with experience creating accessibility programs.
  • You have had success with working with partners in Legal or Privacy.
  • Familiar with data privacy laws around handling special category data.
  • Familiar with panel or customer relationship management tools.
  • You embrace diversity and are receptive to new ideas and people with different lived experiences.
Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.
You’ve got this!