Dynamics CRM Technical Lead

Avanade

Location: Albany, New York, Buffalo, New York, New York, New York

Job Type: Full time

Posted


About the job:

Your experience is key to all phases of our projects and relationships. You encourage, inspire, consider and collaborate at every level with both colleagues and clients. As a Customer Relationship Management (CRM) Solution Developer Manager, you collaborate on and contribute to all project phases, and you have the technical know-how to design, coordinate and put into practice CRM solutions.

In this role, you will:

  • You will collaborate with project teams in customizing, developing, integrating, and extending Dynamics 365 CE and PowerApps to meet client needs
  • Work with technology and design teams to support your clients – including identifying challenges on the horizon and supporting constant improvement
  • Travel as needed to client sites

About You:

  • A detailed professional who knows how CRM supports client business needs
  • Adept at crafting CRM solutions with the ability to impart your knowledge with colleagues all over the globe
  • Your know-how will find you working in all phases of the SDLC
  • You will be the lynchpin between clients, colleagues, and business partners in delivering solutions
  • You are an excellent communicator, with strong client management skills, and a real passion for technology
  • You enjoy partnering with your clients to develop and lead a technology plan supported by CRM, and you have experience as a consultant working with external clients
  • You have around five years of experience in system design, application development, software engineering, or other related experience
  • You likely have a bachelor’s degree in business systems or a related field or equivalent experience
  • You are a self-starter and creative thinker
  • You are passionate about customer relationship management (CRM) and its potential to move organizations forward

Your experience and skills likely include:

  • Working with global and offshore teams to establish and maintain CRM technology
  • Hands-on experience with D365 Customer Experience / Dynamics CRM / PowerApps technical solutions
  • Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments
  • Hands-on experience with one or more of the following D365 / Dynamics CRM modules: Project Service Automation, Field Service, Sales, Marketing
  • Experience developing & deploying business applications using Microsoft’s Dynamics Power Platform
  • Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, PowerBI, & Flow
  • Intermediate to advanced knowledge of relational database concepts

Avanade requires all new hires to be fully vaccinated against COVID-19 as a condition of employment. Avanade will consider requests for medical or religious accommodation to this vaccination requirement on an individual basis.

Compensation for roles at Avanade varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired in New York as set forth below and benefits can be viewed here

Salary Ranges $191,000.00-$213,000.00

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