Retail Associate I - Old Forester

Brown Forman

Location: Louisville, Kentucky

Job Type: Full time



If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal.

For best results, use Google Chrome to view this page.

Under the direction of the Retail Manager and working closely with the Retail team in the Old Forester Gift Shop, this position executes and performs the day-to-day functions in the Old Forester Gift Shop.

What You Can Expect

  • Provide brand, product and merchandise education to gift shop customers.

  • Operate retail POS system.

  • Accurately handle cash.

  • Restock shelves and rotate merchandise.

  • Perform routine cleaning.

  • Answer the gift shop phone and relay messages promptly and accurately.

  • Assist with floor re-sets.

  • Perform opening and closing procedures.

  • Monitor supply levels and report to findings management.

  • Communicate inventory needs.

  • Maintain the presentation of the gift shop floor.

  • Enforce the Old Forester premium bottle policy.

  • Take customer orders and process transactions.

  • Assists in inventory management and cycle counting.

  • Resolves minor customer issues.

  • Assist in shipping and receiving .

  • Perform other duties assigned.

We Are Looking For People Who

  • High school diploma.

  • Must be 21 years or older.

  • Strong customer service skills.

What You Can Add to the Team

  • Prior retail experience.

  • Ability to provide exceptional customer service.

  • Retail Software experience.

  • Money handling experience.

  • Ability to problem solve and think quickly in a fast-paced environment.

  • Lead by example and reflect our company values.

  • Strong written and verbal communication.

  • Strong math skills.

  • Able to lift 50 lbs.

  • Ability to work well with others and contribute positively to the Old Forester team.

  • High accountability with strong attention to detail and accuracy.

  • Can work with minimum supervision.

  • Friendly and welcoming attitude.

Requisition Type:


Management Level:

Global Job Level:


Number of Openings Available:

You’ve got this!