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Express Shop Supervisor

Seattle, Washington
Full time
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Carter Motors
251-500 employees
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At Carter Motors, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Carter Motors is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

We are looking for a dedicated and experienced Express Service Shop Supervisor to join our team. This role is crucial in ensuring our express service operations run smoothly and our team members are well-trained and efficient. The Express Service Shop Supervisor/Trainer will oversee the daily operations of the express service department, ensuring all services are performed efficiently and to the highest standards. This role includes supervising service technicians, providing training and development, maintaining equipment, and ensuring a superior customer service experience.
$24 - $29 per hour DOE

What We Offer
  • Competitive compensation plans
  • Medical, Dental & Vision after 30 days of employment
  • 401(k) + Company Match Plan after 90 days of employment
  • AFLAC, Legal Shield & Identity Theft Shield, FSA, Pet Insurance Discount
  • 529 College Savings Plan
  • Paid time off after 90 days of employment
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Discount Program
  • Discounts on products and services
To see full pay and benefits details, visit here -

  • Oversee and manage the daily operations of the express service department.
  • Supervise and mentor a team of service technicians, ensuring high performance and productivity.
  • Assign tasks and monitor workflow to meet customer demand and dealership standards.
  • Develop and implement training programs for new and existing service technicians.
  • Conduct hands-on training sessions to improve technical skills and service procedures.
  • Ensure all express services are performed accurately and efficiently.
  • Conduct quality checks on completed work to guarantee customer satisfaction an adherence to dealership standards.
  • Monitor and maintain inventory levels of tools, equipment, and supplies.
  • Ensure all equipment is in good working condition and arrange for repairs or replacements as needed.
  • Implement and enforce safety protocols within the service shop.
  • Proven leadership and supervisory skills with the ability to motivate and develop a team.
  • Communication skills – communicates effectively with others.
  • Time management – managing one’s own time and the time of others.
  • Basic computer skills
  • Must be able to drive a manual transmission.
  • WA state driver's license is required.
  • Clean & Clear WA state driving record is required.
  • Pre-employment background check, reference check & drug screen is required.
Carter Motors is a proud equal opportunities employer. We continue to embrace diversity and foster a workplace that is inclusive and equitable. We do not deny employment based on race, ethnicity, national origin, disabilities, or any other protected characteristics. Our company leadership holds a "zero-tolerance" policy for unlawful harassment and discrimination. Carter Motors is committed to providing a safe workplace for our employees and customers. We are a drug free workplace, and all employees are held to this standard to be free from the effects of drugs and/or alcohol while on duty. Carter Motors also participates in fair chance hiring practices, applicants with a criminal history are treated the same as all other qualified candidates. Those with a criminal history will undergo an individualized assessment and evaluated based on, but not limited to, the following: the position the candidates holds or will hold; the nature of the offense(s); the time elapsed since the offenses(s) occurred; the conduct of the candidate since the offense(s); evidence of rehabilitation; and employment history.