At Carter Motors, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Carter Motors is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Summary
Carter Acura in Lynnwood is looking for a friendly, hardworking individual with great phone skills to fill the Business Development Center (BDC) Representative position that is open. Business is growing rapidly, and they are looking for an energetic individual with great customer service skills to join our team.
The BDC Representative is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership
Schedule - Full-Time, Tuesday - Saturday 8:00am-5:00pm
Pay Range - $20.00-$21.00 per hour DOE
What We Offer
- Competitive compensation plans
- Medical, Dental & Vision after 30 days of employment
- 401(k) Plan after 90 days of employment
- AFLAC, Legal Shield & Identity Theft Shield, FSA, Pet Insurance Discount
- Paid time off after 90 days of employment
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Discount Program
- Discounts on products and services
To see full pay and benefits details, visit this link or copy/paste the web address below into your browser.
https://lp.constantcontactpages.com/cu/n7XK18A/ShorelineBDCAgent
Responsibilities
https://lp.constantcontactpages.com/cu/n7XK18A/ShorelineBDCAgent
Responsibilities
- Set up, schedule and monitor service appointments.
- Follow up and reschedule missed or late appointments.
- Schedule appointments via text and phone calls
- Bring all customer concerns and complaints to the attention of the Service Manager.
- Make follow up phone calls to current and potential customers.
- Follow policies and procedures as set forth in Employee Handbook.
- Other duties as assigned.
Qualifications
- Organized and friendly personality
- Time management skills
- Excellent phone, and customer service skills
- Professional, well-groomed personal appearance.
- Pre-employment background check, reference check & drug screen is required
Carter Motors is a proud equal opportunities employer; we do not deny employment based on race, ethnicity, national origin, disabilities, or any other protected characteristics. We are a drug free workplace; all employees are held to this standard to be free from the effects of drugs and/or alcohol while on duty. Carter Motors also participates in fair chance hiring practices; candidates with a criminal history will undergo an individualized assessment post-offer.