Software Test Manager
Location: Remote - US only
Job Type: Full time
At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works! We place a high value on nurturing the growth and development of everyone on our team! We foster an open and supportive workplace where everybody is given the opportunity to succeed!
ABOUT THE TEAM
You will join the MX firmware QA team that is fully embedded within Software Engineering. The QA team builds and runs any and all software and hardware tests to ensure that new releases meet our quality and reliability standards. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a senior QA test automation engineer who is as passionate about quality as we are. Your contributions will make a direct impact to the success of our business. Meraki engineers put customer experience first, own projects from beginning to end, and are empowered to make impactful decisions!
A DAY IN THE LIFE OF A QA MANAGER
You will lead a qualified team of QA engineers in delivering quality MX products at scale in an exciting innovative environment. You will act as a cheerleader and coach for your team members to allow the team to excel by encouraging all the team member’s strengths and diverse interests. You will work with your leader peers from Engineering and PM to develop the roadmap and vision of the next generation of MX architecture and feature set.
Duties will include leading all aspects of team activities and providing mentorship and guidance to the team. Your vision and Meraki business objectives will shape the team roadmap and charter. As the team leader, you will be responsible for Systems and Performance testing to ensure quality at scale of all MX features and platforms. In addition, you will look after all testing efforts of MX Advanced Security Features. You will also provide code reviews and help remove obstacles for the team when needed. You will perform regular 1:1s, performance appraisals and craft team goals.
What we look for
- BS or MS in Computer Science or a related field
- 1 or more years as a Manager or team lead in QA or Software testing
- 7+ years of proven experience in networking or security services testing
- Ability to provide code reviews for team
- Proven experience with core network protocols such as VLAN, TCP/IP, BGP, IPv6, etc.
- Experience mentoring team, coaching, giving performance appraisals, 1:1s and crafting team goals (such as OKRs)
- Experience with hiring processes, interviews and building a mixed team
- Very proficient with SDLC and testing life cycle
- Performance testing using equipment such as Ixia or Spirent
- Experience with Python or Ruby test automation
- Using development infrastructure tools, such as Jenkins, Git, Gerrit, JIRA
- Someone who has led testing efforts for various Security features on Enterprise appliances
- Agile development skills like Scrum and Kanban
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.