Meraki’s Product Management team is seeking a driven Technical Marketing Engineer to join the Health product team. Our customers build networks to run their businesses, and their networks are the lifeblood of collaborative working environments. For network teams, failure is not an option, but the size and complexity present daily challenges. Meraki Health is how we help our customers meet these challenges.

Cisco Meraki has changed the way the industry thinks about networking, and you will be the public face of the team defining how Meraki will stay at the forefront of networking trends. In this role, you will collaborate with forward-thinking engineers, designers, and technology partners to build the future of Meraki. You will develop broad technical knowledge across the entire Meraki product line, deeply understand how to deliver quality network experience, deliver high-impact presentations, and have a passion to continuously improve the entire product line by bringing data-driven analytics to networking.

As a critical member of the product team, your responsibilities include:

Technical Product Strategy

• Keep the entire team informed of industry trends and understand the market landscape
• Work with product managers and TMEs across both Meraki and the broader Cisco team to investigate feature and platform innovations that help customers build the networks of tomorrow
• Demonstrate creative ways of discovering value in the Meraki data set by evaluating and proposing new analytical tools
• Continually challenge yourself to stay knowledgeable in a quickly-evolving field
• Constantly keep in mind enable creative and timely execution of the most important projects for the business

Customers, Field Sales, and Partners

• Maintain a strong customer focus, bringing a network operations perspective, sharing your ideas about how to have the largest impact for our customers
• Showcase our technology, architecture, and approach through presentations and demonstrations, and share our vision with customers, prospects, and customer-facing teams throughout Meraki
• Support key customer engagements

What we're looking for:

• Work experience in networking technology that supports deep knowledge of the technical details of networking. (We care about the quality of experience, not the number of years!)
• User insight and empathy with our users and the daily problems that they face
• Bringing creativity to solve complicated problems in unexpected ways
• Easily communicate complicated concepts to non-technical audiences, and comfortable presenting to groups of all sizes and seniority levels
• Comfortable working with, and building, a diverse and inclusive team

Bonus points:

• A passion for building great user experiences. You'd rather see one feature done amazingly well then ten mediocre features.
• A professional background in a role that required you to learn and understand the technology details, whether that is in tech support, engineering, test/QA, or some other role that we didn't put in this bullet point
• Being the resident "mad scientist" who is always running an experiment about something
• When somebody asks you a question, you can explain exactly why you're right, because you always know the original sources to get the answer
• Networking or security certifications (even if they are not on Cisco products)

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.