Manager Software Engineering

Discover

Location: Springfield, Illinois

Job Type: Not Specified

Posted

The most difficult thing is the decision to act, the rest is merely tenacity.
- Amelia Earhart

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

Job Summary

Responsible for the technical development of software engineering staff within a Discover application development area while using your technical expertise to drive vision into action and results.

Major Responsibilities

  • Hire, retain and lead high-functioning, diverse group of engineering professionals, establishing clear objectives and key results, developing consistent set of practices and process across the team and driving towards resolution of challenging problems. This includes all performance management aspects of leading the engineers including acquiring and providing 360 feedback and administering reviews. Manages software ownership and development from initial concept through continuous improvement.
  • Mentor staff of engineers in both technical and soft skills to craft a team of highly technically competent, consistent, thoughtful and customer-centric technology experts. This includes ensuring the group is adhering to principles of engineering excellence within their technical domain, applying consistency of technical execution, sharing common practices and challenges within the team and fostering a culture of excellence and continuous learning within the team.
  • Lead and shape the technical vision within their domain and be an essential member of leadership team including acting as a leader in the Discover engineering community affecting and advancing the architecture across the company and ensuring adherence to all regulatory, compliance and audit requirements. This includes defining how technical work should be done, selecting appropriate tools, defining technology, quality, experience and implementation standards and practices within own technical domain.
  • Work with key stakeholders to efficiently and effectively allocate team members to product teams to meet business and Product area objectives.
  • Engage with internal and external communities of practice to share experiences, contribute knowledge, learn and advocate for the Discover Technology brand. Promotes team innovation and collaboration of ideas across teams.
  • Contribute as an engineer within a product team designing, developing and maintaining quality technology solutions for a product or set of products including developing own subject matter expertise.

Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelors – Information Technology or Related
  • 2+ Years – People Leadership
  • 4+ Years – Application Development
  • 6+ Years Application Development in liue of education
  • Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale

Preferred Requirements

  • Outbound Engineering Experience Required (Campaign Engines, Noble, GENESYS, API's)
  • Legacy Voice Engineering Experience Desired (Cisco, Avaya) but not required
  • CCaaS experience a plus
  • Prior leadership experience is desired

External applicants will be required to perform a technical interview.

What are you waiting for? Apply today!

And by the way, while you're waiting to hear from us, don't forget to check out the great benefits Discover offers.

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What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

You’ve got this!