Executive Relationship Manager - Pulse
Location: Houston, Texas
Job Type: Not Specified
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
What You’ll Do
The Executive Relationship Manager - Pulse is responsible for the acceptance expansion of DGN Cards through Enablement Partners in the Region, specifically in territory. Contributes to signing and enabling the Enablement Partners, manages the ongoing relationship with select Enablement Partners to ensure awareness, branding, and technical enablement are maintained, manages the end-to-end sales and budget pipeline, from initial identification as a target Enablement Partner through to contract management, due diligence requirements enablement, validation, etc., and identifies barriers for further growth in targeted markets and/or sectors. Identifies, owns, implements, and tracks actions identified within the pipeline to secure increased acceptance in the target markets. Contributes to the delivery of Sales presentation and Marketing collateral, making sure it is kept updated with current messaging and that Enablement Partners are provided with this messaging.
How You’ll Do It
Provides SME support in the assigned market; compiles and coordinates for the Market all sales messaging, sales materials, and collateral. Builds strong relationships with commercial/senior merchant contacts in targeted Enablement Partners.
Helps maintain a detailed sales pipeline, tracks and reports progress against the pipeline and goals. Responsible for documenting, monitoring and reporting internally in a timely manner the performance and the status of the Enablement Partners for assigned Market.
Responsible for documenting, monitoring, and reporting internally in a timely manner the performance and the status of DGN Card Acceptance.
Ensures all existing agreements are tracked and remedial action taken if planned delivery is not on schedule.
Owns and manages the budget and forecast process for Enablement Partner Acquirers, Processors, and Merchants.
Delivers increased acceptance through Enablement Partners in the assigned Market across all acceptance channels, (POS, E-Commerce, M-Commerce) by effectively leveraging existing Agency Acquirer, VAS/PSP relationships and conducting direct merchant sales efforts. Conducts DGN Sales training for allocated Enablement Partners and drives/coordinates efforts of stakeholders to achieve maximum increase in outlets accepting DGN cards.
Develops and maintains awareness of DGN in the assigned markets by representing the brand at relevant industry- and merchant-specific events, such as trade shows and conferences, by developing and maintaining close relationships with the key target merchants. Develops commercial partnerships with relevant trade associations.
Maintains a detailed sales pipeline, and tracks and reports progress against the pipeline and goals. Highlights gaps and recommends ways to remediate any gaps to goals.
Qualifications You’ll Need
Bachelor’s Degree in Marketing, Finance, or related field
4+ years of experience in business development, sales and/or sales management, International and Payment Scheme, Card Acquiring, PSP, or related field
In lieu of a degree, 8+ years of experience in business development, sales and/or sales management, International and Payment Scheme, Card Acquiring, PSP, or related field
Bonus Points If You Have
Master's Degree in Marketing, Finance or related field
Prior payments experience is highly desired
Business development and sales experience is highly desired
Relationship management/account management experience is highly desired
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.