Principal Program Manager – Product Operations

Expedia Group

Location: Austin, Texas, Chicago, Illinois, Dallas, Texas, San Francisco, California, Seattle, Washington

Job Type: Full time


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The Platform as a Product (PaaP) team is at the heart of Expedia Group’s mission to power global travel for everyone, everywhere. Platform as a Product (PaaP) sets the vision and execution for the externalization of the EG suite of travel services for developers, one in which they can authenticate, validate and configure their own unique travel solutions.

We are looking for a high-performing Product Operations Manager to join our Product Leadership team, reporting to the VP of Product. You will define planning and execution standards and lead transformation efforts across the group. You will simplify processes, drive efficiency, and ultimately help create a culture of excellence for the product craft and science.

What you’ll do:-

  • Work across Product and Technology functions to ensure alignment and efficiency

  • Design and implement operating standards for how workstreams and programs should be led, tracked, and executed

  • Organize and motivate teams to deliver against our objectives and key results, and driving decision making

  • Work with and train other Product team members to develop processes and standard methodologies to support the Product function

  • Set up and maintain portfolio and program management tools

  • Serve as the primary point of contact for PaaP for cross company intake, Product Reviews, and Product Planning standardization forums

  • Evangelize the platform and guide other teams to enable their product vision while maintaining the overall Conversational Experience quality

  • Help lead the organization through change, evolution, and growth

Who you are:

  • 8+ years of Program Management or related experience in a forward-thinking, fast paced team environment

  • Bachelor's degree in Business, Computer Science, Engineering or a related Technical field; or MBA or Equivalent related professional experience

  • Demonstrated ability to work in a highly collaborative environment with heavy emphasis on partnership

  • Experience driving strategic initiatives while engaging and collaborating with multi-discipline teams and leaders

  • Ability to communicate effectively at all levels, including concise verbal and written executive-level communications

  • For clarity, this is not a technical, software development PM position; this is a business change and program management role that requires product/technology partnership


About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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