Tech Lead, Platform Operation

Expedia Group

Location: Seattle, Washington

Job Type: Full time

Posted

Men
16%
Women
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Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
*LinkedIn Talent Solutions Gender Insights Report 2019

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Tech Lead, Platform Operation

If you’re as passionate as we are about using data to drive positive change and build an outstanding customer experience, this may be the role for you!

We are looking for a hardworking and intelligent individual to fill the role of Tech Lead, Platform Operations within the Data Technology team. You will be a technical lead within a team of operation engineers and analysts and provide support for our data platform technologies and processes across all of Expedia Group. This is a great opportunity to join a fun, exciting, data driven and customer centric company.

This is a hands-on role where you will work closely with the global operation team supporting engineering teams across Expedia to ensure a performant highly available data platform.

What you’ll do:

  • Provide technical leadership to an international team of support engineers responsible all platform operations processes, tools, and resources required to support high availability, on-perm and cloud-based data platforms

  • Oversee monitoring processes shared by internal groups and vendors to ensure a comprehensive maintenance process and implement daily reporting

  • Manage end user support and facilitate communication across work streams to ensure satisfaction in troubleshooting and issue resolution

  • Monitor reliability and availability of data and ensure work according to established benchmark and standards

  • Train platform operation staff to ensure appropriate maintenance processes and standards

  • Collaborate with the Data and AI teams (Program, Product, Analysts, Data Architecture, Data Governance, Data Lake, Analytics, and Infrastructure) to support and innovate on the EG Data Platforms

  • Work with infrastructure and platform engineering team to manage EDW, Hadoop, Teradata, AWS data lake platforms and environments, including service-level, access, capacity, and availability management

Who you are:

  • Bachelor's or Master’s in Computer Science, Information System or other related program; or equivalent related professional experience is applicable

  • 3+ years of experience as a software or operations engineer

  • Experience with Data Lake, Data Analytics, and Data Visualization technologies including AWS, Qu bole, Snowflake, Teradata, Hadoop, Tableau.

  • Ability to quickly learn new technologies and help teams migrate from one platform technology to another

  • Strong problem solving and communication skills

  • Metric driven, results oriented focused on continual improvement

  • Experience as a manager or tech lead supporting a global organization

#L1-SK1

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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